What are the responsibilities and job description for the Plant Production Supervisor position at Overland Park Garden Center?
Nursery Department Leader
Reports to: Location Director
Collaborates with: Senior Managers and Team Leaders
Leads: Assistant Team Leaders, Team Supervisors, Buyer/Merchandisers, Nursery Team Members
Job Overview:
The Nursery Department Leader is a critical leadership position responsible for overseeing the Trees and Shrubs and Plant Installation sections. This role requires a strong focus on customer service, team management, and process improvement.
Key Responsibilities:
- Leadership: Lead Trees and Shrubs and Plant Installation teams to achieve exceptional customer service, unique shopping experiences, and align with the company's mission statement and vision.
- Strategic Management: Develop, refine, and manage core processes involving the Nursery department.
- Accountability: Hold team members accountable to core processes, procedures, and core values.
- Guest Experience: Foster a culture of guest experience, ensuring guests are greeted, understood, engaged with, problems are solved, and presented with sound solutions.
Requirements:
- 3-5 years of professional and leadership experience in Horticulture, nursery production, green industry sales, garden center management, or other plant-based industries.
- Strong knowledge of trees, shrubs, and perennial plant material.
- Ability to demonstrate strong sales proficiency of trees, shrubs, and perennial plant products and solutions for customers.
- Understand and direct irrigation and fertility techniques.
- Integrated pest management techniques.
- Ability to operate a pallet jack, fork lift, skid steer, cart tug, or other equipment and vehicles with a clean driving record.
Working Conditions:
May include various weather conditions including hot, cold, wet, or dry. Must be able to stand, squat, bend, lift arms above head, and lift up to 50lbs. Anything over 50lbs needs to be team lifted. Variety of surfaces including gravel, concrete, mud, dirt, or other surfaces. Must be available to work weekends, evenings, early mornings, and holidays.