What are the responsibilities and job description for the Reservations Specialists position at Overland Transportation Services, LLC?
Reservations Specialists
Prestige Transportation & Overland Chauffeured Services:
Kansas City’s premier luxury transportation company is expanding and looking to bring on additional team members. Prestige Transportation & Overland Chauffeured Service’s is Kansas City’s leading 24/7 chauffeured transportation provider that drive Kansas City’s elite.
About the role:
Reservationists are our client care specialists. If you have a client service mindset and like working with people over the phone, this job is for you. Reservationists handle incoming calls from clients to assist with quoting and booking transportation in Kansas City and across the globe. Transportation needs range from airport transfers, high-profile weddings, major conferences, concerts, and sporting events. The Reservations team also handles the daily inflow of emailed reservation and quote requests, along with monitoring online transportation bookings and quotes. Our clients include Kansas City’s elite, multimillionaires, celebrities, and professional sports athletes. Due to the nature of our client base reservation team members must use discretion and protect client confidentiality. It is imperative team members enter all reservations and quotes correctly and promptly. If you are career-minded individual and exhibit the qualities of a Five-Star employee-we would love to meet you.
Examples of those who have been successful in this role:
Teachers, Sales Representatives, Call Center Agents, Hotel Professionals, Recently Retired Professionals, Client Service Specialists.
Benefits:
Health, Dental, Vision & Life Insurance
401(k) Match Up to 4% Immediately Vested
Paid PTO/Vacation
Competitive Compensation
Available Shifts Full-Time:
Afternoon/Evening (12pm – 8pm)
Besides working a regular weekday schedule reservation team members also work alternating weekends.
Requirements:
2-5 years’ experience in a professional service-related role
Professional phone experience with good listening skills
Reservation systems experience
Excellent verbal and written skills
Time management skills both professionally and personally
Positive attitude
Attention to detail
Multitasking and problem-solving abilities
Team player
Be able to pass drug, alcohol, and background check.
Location:
Our base location is conveniently located off Merriam Lane between I-35 and I-635.