What are the responsibilities and job description for the Referral Management Specialist (Includes Weekends) position at Overlook Visiting Nurse Association Inc.?
Overlook Visiting Nurse Association Inc. -
WEEKEND AVAILABILITY A MUST
POSITION SUMMARY :
The Referral Management Specialist is the clinician responsible for the oversight of referral activity on weekends. This oversight includes (based on received documentation) patient eligibility for skilled home health services and determination of homebound status. This position also makes an initial determination of environmental safety which may include physical barriers at the residential site or safety issues that may negatively impact patient care and clinician safety.
THE OVERLOOK WAY :
Culture of Excellence and Core Values :
All Team Members of The Overlook must always embrace and conduct themselves in support of the company’s 28 Guiding Principles and core values, which form the foundation of our unique culture.
- Integrity : saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally
- Respect for Individual Choice : empowering and supporting others in their Self-determination for health and well-being, as they define it
- Compassion : understanding and sympathetic of others
- Creativity / Innovation : thinking wildly, planning accordingly
- Grace : putting people at ease, without compromising performance or outcomes
PRINCIPLE DUTIES / ESSENTIAL FUNCTIONS :
Responsibilities :
The Referral Management Specialist will be responsible for accepting, entering and following home care referrals on weekends.
Assists with obtaining initial home care orders and F2F documentation
Ensures referrals that are received are complete and include the reason for skilled care
Manage referrals received both via phone and electronically from the receipt of the referral until the admission is scheduled
QUALIFICATIONS :