Clinical Liaison

OVERSTORY HEALTH | CLINICAL LIAISON

Come join Overstory Health as a Clinical Liaison in Boston, MA

Overstory Health builds world-class patient-centric Partial Hospital & Intensive Outpatient (PHP & IOP) programs for those with high acuity mental health needs. Our mission is to provide more accessible and dignified behavioral health care for people when they need care the most. With a clinical model validated by McLean Hospital, we deliver comprehensive psychiatric, therapeutic, and community reintegration services to our patients. Our teams are successful when our patients achieve their goals of stability, connection, and confidence during and after the program.

ABOUT THE ROLE

We are looking for

Clinical Liaison

be an on-the-ground leader of growth for Overstory Health's

best-in-clas

s innovative

PHP & IOP care

model

Clinical Liaisons

will

report to

the Head of Business Development

and will play a critical role in driving the success of our outreach initiatives.

As an early team member at our first center,

Clinical Liaisons will

establish

strong relationships with referral partners

ensuring that those in critical need of our services get seamless access to Overstory

This position involves building and managing relationships with clinical partners,

identifying

referral sources, and ensuring that patients and providers are well-informed about Overstory Health's

behavioral health

programs.

As the Clinical Liaison, you will

assess patients for Overstory suitability

and coordinate admissions with the clinical team.

As the face of Overstory Health in the Greater Boston community, you will be instrumental in expanding our reach and solidifying our presence in the local market.

YOUR RESPONSIBILITIES WILL INCLUDE

Strategic Outreach : Proactively

and independently develop and execute against an outreach and engagement plan, building strong relationships with community partners.

Consultative Role :

Act as a consultant to

community

including

emergency room case managers / charge nurses, discharge planners,

therapists, psychiatrists, health systems,

managed care organizations,

schools,

etc.

design and implement strategies to better support and engage

referral partners.

Growth

chieve census targets

in collaboration with admissions and clinical teams

while

ensur

a seamless patient experience

Resource Expert :

Develop a deep understanding of Overstory Health to s

erve as a valuable source of information on intermediate levels of care in mental health

e.g., PHP & IOP)

ensuring that patients and providers understand the benefits of Overstory Health's programs.

Relationship Management :

Utilize

a customer relationship management system to manage daily outreach activities and build strong, lasting relationships with referral sources across priority markets.

Educational Outreach :

Lead various educational meetings, marketing presentations, and networking events, both in person and via conference calls, to promote Overstory Health's offerings

with a variety of stakeholders

Market Feedback :

Gather and synthesize feedback from partners, patients, and stakeholders to inform marketing and product strategies.

IS THIS CONSIDERED A "SALES" ROLE?

his role involves educating and "selling" the concept of Overstory Health to patients and providers.

You'll

be introducing a transformative

accessible

care model designed to improve mental health outcomes by addressing both clinical and non-clinical needs.

However, t

isn't

about pushing products

it's

about offering meaningful solutions that enhance lives

and put patients on the path to sustained stability

you're

passionate about our mission,

you'll

find this role both rewarding and impactful.

WHAT ARE THE HOURS FOR THIS POSITION?

The standard work hours for this position are Monday through Friday during regular business hours. However, you may occasionally attend events in the evenings or

weekends as needed.

REQUIREMENTS

Bachelor's

degree

required

Degrees in nursing, social

work

or related field

preferred

ave at least one year of experience in a role with similar or relevant job duties, such as sales, account management, customer service, or community outreach

Have 2

years of

prior

healthcare experience

Past roles

such as

discharge planner, case manager, transitional care coordinator

within a

hospital or behavioral health setting are preferred

ave strong interpersonal and relationship-building skills, with the ability to connect and communicate effectively at all levels of an organization

Must be based in Greater Boston.

Proficiency

in Microsoft Office and familiarity with customer relationship management (CRM) systems.

Willingness and ability to travel locally for meetings with potential clinical partners.

BENEFITS

• Competitive base compensation and performance incentives
• Flexible time off policy (FTO)
• Medical malpractice insurance for full-time employees
• Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
• Short and long-term disability insurance at no cost to you
• 401K match up to 4% of income
• Continuing Education (e.g., CME, CEU) reimbursements
• License renewal reimbursement
• Supplemental benefits