Maintenance Manager

The Maintenance Manager is responsible for leading a high-performing team to ensure the Overture Center for the Arts operates safely, efficiently, and in a welcoming condition for guests, artists, and staff. This role provides hands-on oversight of day-to-day operations, vendor coordination, budget management, event logistics, maintenance, and team development.

Team Leadership & Development

· Hire, supervise and manage the Maintenance and Custodial teams with clear expectations, communication, and accountability.

· Conduct performance evaluations, set individual goals, and identify professional development opportunities.

· Provide mentorship, coaching, and resources to grow technical and leadership capabilities within the team.

· Foster a positive, collaborative, and inclusive work environment aligned with Overture’s cultural beliefs and JEDI principles.

Vendor & Budget Management

· Work with vendors and contractors to obtain quotes, negotiate contracts, and oversee services.

· Ensure quality standards are met while maintaining cost-effective solutions.

· Assist with annual budgeting and capital planning; monitor facility-related expenses to stay within budget.

· Maintain vendor relationships and evaluate service performance.

Work Order & Maintenance Oversight

· Use facility management software (CMMS) to assign, track, and ensure timely completion of work orders.

· Oversee preventive maintenance to support longevity and efficient operations of building systems and equipment.

· Manage inventory of maintenance and custodial supplies, tools, and spare parts.

Time & Attendance Monitoring

· Review employee time clock data for accuracy and compliance with policies.

· Monitor adherence to schedules, manage overtime, and support time-off planning.

Event Setups & Logistics

· Oversee setup and breakdown of events to ensure alignment with organizational and client expectations.

· Coordinate with internal departments, production teams, and event planners to execute logistical needs.

Facility Inspections & Quality Control

· Conduct regular inspections to ensure cleanliness, safety, and operational readiness across the facility.

· Proactively identify and address maintenance issues or facility risks.

Meetings & Communication

· Lead regular team meetings to review priorities, share updates, and address team concerns.

· Maintain open and effective communication with other departments to support organization-wide operations.

Education & Experience

· Minimum of 6 years progressive experience in maintenance and building operations.

· Minimum of 2 years in a supervisory role; union experience is preferred.

· HVAC, Chillers and Boiler Certification is preferred.

Knowledge, Skills, & Abilities

· Proficiency in mechanical, electrical, HVAC, plumbing, and computerized building systems.

· Familiarity with boilers, chillers, and cooling tower operations and maintenance.

· Skilled in the use of CMMS software and Microsoft Office Suite; experience with BAS and scheduling software preferred.

· Strong organizational, problem-solving, and interpersonal skills.

· Ability to respond to facility emergencies 24/7 as needed.

Working Conditions

· Must be able to use a computer, tools, and equipment related to building maintenance and repairs.

· Ability to climb ladders and stairs, access rooftops, and perform inspections.

· Frequent exposure to noise, heat, chemicals, and confined spaces.