What are the responsibilities and job description for the Aquatics Supervisor, Seasonal position at OWA Parks & Resort?
Job Details
Description
DUTIES AND RESPONSIBILITIES:
Description
DUTIES AND RESPONSIBILITIES:
- Assist in daily waterpark operation
- Assist with Ellis and IRT training for lifeguards and staff
- Seek and encourage advancement opportunities for qualified and interested team members
- Work to maintain a safe, efficient, and inclusive environment
- Provide immediate Guest Service Recovery as necessary
- Model and enforce all company and department goals, values, policies, and procedures
- Maintain a general knowledge of the entire waterpark operation
- Assist with the development, implementation, and monitoring of schedules
- Assist with recruiting, hiring, training, and retaining Team Members
- Coach, counsel, and discipline team members and coordinate documentation
- Recognize and respond quickly and effectively in emergencies according to the Emergency Action Plan (EAP)
- Evaluate team members with continued in-service training and audits
- Assists with the cleanliness of the waterpark
- Perform lifeguard duties as necessary
- Other duties as assigned by management
- At least 16 years old
- Working towards high school diploma or equivalent experience
- Minimum 1-year leadership experience in a high volume, guest-facing hospitality field or amusement/theme park; Aquatics facility/Waterpark preferred
- Must be able to speak in front of groups of people
- Project a positive image to team members and guests
- Ability to inspire and motivate team members to work together and exceed company and guest expectations
- Obtain and maintain Ellis and Associates (E&A) Lifeguard Training Program certification
- Keep certifications current through monthly in-service training
- Strong attention to detail and commitment to safety
- Strong organizational and communication skills
- Ability to perform and document proper inspections and audits of attractions, slides, emergency equipment and other essential items
- Proficient with Microsoft Office including Word, Excel, and PowerPoint
- Valid driver’s license
- Successful completion of criminal background check and drug screen
- Ability to work in a fast-paced environment
- Must be able to react well under stressful and emergency situations
- Available and willing to work a flexible schedule including nights, weekends, and holidays
- Must be able to stand for long periods of time
- Must be able to work in all weather conditions including extreme heat, cold, and rain
