What are the responsibilities and job description for the Birthday Party Host position at OWA Parks & Resort?
Please note that this position is primarily for events on Saturdays and Sundays.
The Birthday Party Host is a member of the Group Sales Department and reports to the Sales Lead. The Birthday Party Host is responsible for communicating and collaborating with guests throughout all aspects of their event. The host will present a positive image of OWA Parks and Resort, take pride in each task, and deliver outstanding service to all guests. You will be the first face your party guests see; they may offer tips, so greet them with a SMILE!
DUTIES AND RESPONSIBILITIES:
- Serve as the point of contact for events
- Assist guests with their birthday party/event plan of action
- Ensure all preparations are completed
- Interact with guests upon arrival
- Prepare the party room, help guests with decorations, and deliver food
- Clean the party room so it will be presentable for the next group
- Handle multiple tasks simultaneously
- Perform other duties as assigned by Sales Lead, Sales Supervisor, or Sales Manager
REQUIRED QUALIFICATIONS:
- Must be at least 16 years old
- Prior work experience in hospitality or retail preferred, but not required
- Ability to communicate clearly and effectively in all situations
- Great personality and enjoy working with the public with special interest in guest service
- Must be organized, detail-oriented, and able to prioritize work on multiple projects simultaneously
- Must be able to effectively identify problems and present resolutions
- Must be able to work independently and as part of a team
- Must possess a valid state driver’s license
- Willing and able to work odd or irregular hours including nights, weekends, and holidays to include working two out of three weekend days (Friday, Saturday, Sunday)
- Must be able to work in sunny, hot, humid, cold, and rainy conditions
- Willing and able to work in a smoke, tobacco, and drug-free workplace
