What are the responsibilities and job description for the Guest Services Attendant position at OWA Parks & Resort?
Team Members must have at least three days of availability and able to work weekends, holidays, and special events.
DUTIES AND RESPONSIBILITIES:
- Act as the first point of contact for guest information
- Problem-solve to achieve guest resolution at the lowest level of authority
- Complete product knowledge training to answer various questions from guests
- Promote facilities, amenities, and activities
- Exhibit a friendly and professional demeanor in all guest interactions
- You may be standing for the majority of each shift
REQUIRED QUALIFICATIONS:
- At least 15 years old
- Able to work in hot, sunny, cold, or rainy conditions
- Must have a friendly and approachable demeanor and a positive attitude
- Cash-handling and point-of-sale experience preferred
