Property Manager

This position must ensure the safety of all staff and guests while making the guest experience memorable and fun. Monitor and control all revenue and expense items to ensure the profitability of OWA. Promote good business practices with special focus on achieving the highest possible standards of service excellence. Manage all team members in a professional and honest manner and try to improve team member performance and job skills while keeping them motivated. Prepare annual operating budgets that include operating expenses, facilities, supplies, personnel, training and capital expenses. Keep the corporate team informed of the financial and operational successes and issues on a regular basis.

DUTIES AND RESPONSIBILITIES:

• Demonstrate leadership, commitment and ability to promote a secure and safe working environment
• Promote good business practices with special focus on achieving the highest possible standards of safety and service excellence
• Manage all Departmental Directors in a professional and honest manner
• Be responsible for all departmental aspects of the resort operations
• Oversee and manage the various Departmental Directors to ensure adherence to all company policies and procedures
• Collaborate with all Departmental Directors to develop a strategic plan and achieve plan goals
• Ensure all resort safety rules are adhered to on a daily basis
• Ensure the operation is consistent and efficient
• Support and counsel staff on any issues, problems, or challenges
• Manage overall budget to achieve desired profitability
• Ensure guest experience is exceptional and memorable
• Handle any major problems or issues on a timely basis
• Keep the executive management team informed
• Schedule regular internal staff meeting with key managers
• Assist marketing in presenting the best product possible
• Meet with local businesses and leaders to promote the facility and overall image
• Represent the company at major events
• Present to corporate an accurate and truthful operations plan.
• Present monthly results too corporate with explanations and suggestions.
• Performs other duties as assigned

REQUIRED QUALIFICATIONS:

• Bachelor Degree in Hospitality, Marketing & Communications, Business Administration, or Business Management required
• Masters Degree in Hospitality, Marketing & Communications, Business Administration, or Business Management preferred
• Minimum of ten years’ experience in the hospitality industry with at least seven years in a senior management role responsible for making operational and strategic decisions (including retail, food and beverage, and hospitality)
• Must have overseen a budget with a minimum of $20m in revenues
• Must have overseen a business that employed at least 450 employees
• Experience in a food and beverage and retail management environment
• Good command of English language oral and written skills
• Proficient in Microsoft Outlook, Word, Excel, PowerPoint or similar
• Good organizational and communication skills
• Must be willing to work odd and irregular hours
• Must possess a valid state driver’s license
• Ability to comply with all other requirements as specified within the management level OWA Personnel Policies and Procedures