What are the responsibilities and job description for the Front Desk Receptionist position at Owen Dental, LLC.?
Hello! We are seeking a friendly, organized, and professional individual to join our team as a Front Desk Receptionist at our dental office. The ideal candidate will be the first point of contact for our patients, alongside the Office Manager, and will play a key role in ensuring a positive patient experience. We are a very busy dental practice that takes pride in customer service. We are looking for someone with a strong work ethic and a dependable commitment to this new employment opportunity!
Key Responsibilities:
- Greet and welcome patients with a warm and professional demeanor.
- Manage phone calls, schedule appointments, and handle patient inquiries.
- Verify and update patient information, including health histories and insurance details.
- Process patient check-ins and check-outs efficiently.
- Help the Office Manager handle billing, payment processing, and assist with insurance claims as needed.
- Maintain a clean, organized, and welcoming front office environment.
- Coordinate with dental staff to ensure smooth patient flow and communication.
- Handle administrative tasks such as filing, data entry, and inventory management.
Qualifications:
- High school diploma or equivalent (required).
- Previous experience in a dental or medical office (preferred).
- Proficiency in dental software systems (e.g., Dentrix, Eaglesoft) or willingness to learn.
- Excellent communication and customer service skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Knowledge of dental insurance plans and terminology (preferred).
Benefits:
- Competitive salary with a 401k offered and contributed to.
- Paid time off and holidays.
- Dental insurance.
- Uniform Allowance.
- Opportunities for professional growth and development.
- Friendly and supportive team environment
Job Type: Full-time
Pay: $18.35 - $19.35 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
Schedule:
- No weekends
Ability to Commute:
- Smithton, IL 62285 (Required)
Ability to Relocate:
- Smithton, IL 62285: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19