What are the responsibilities and job description for the Automotive Sales Consultant position at OWEN MOTOR GROUP INC DBA OWEN FORD?
Benefits:
OWEN MOTOR GROUP, INC.
SALES ASSOCIATE / CLIENT REPRESENTATIVE
JOB DESCRIPTION
Responsibilities:
Qualifications:
Benefits:
Holidays
REPORTS TO SALES MANAGER
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
OWEN MOTOR GROUP, INC.
SALES ASSOCIATE / CLIENT REPRESENTATIVE
JOB DESCRIPTION
Responsibilities:
- Actively seeks out customers in and outside of dealerships.
- Promptly responds to customer inquiries through CRM and phone.
- Promptly greets all customers entering the dealership - greets with a smile, introduces oneself, shakes customers hands , and guides them through the process.
- Learns and follows OWEN MOTOR GROUP, INC. sales procedures 100% of the time.
- Follows up with customers, sets up appointments, builds productive trusting relationships with customers, and enters into CRM.
- Assesses customer needs and provides assistance and information based on their needs and product knowledge.
- Up sells accessories and service.
- Introduces customers to both parts and service departments 100% of the time.
- Completes four squares and closes deals approved by the Sales Manager.
- Completes CRM daily with no overdue / dormant events.
- Keeps showroom floor models looking perfect and updates the showroom as needed.
- Teams up with co-workers to ensure proper customer service.
- Takes all required OEM and dealership sales training and maintains 100% completion.
- Other duties as assigned.
Qualifications:
- Prior Sales experience preferred.
- Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
- Proficient in basic math and writing skills.
- Excellent troubleshooting skills.
- Proven customer service track record or obvious desire to provide next level customer service.
- Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!).
Benefits:
- Competitive Pay Plan in all Roles at OWEN MOTOR GROUP, INC.
- Medical / Dental / Vision / Simple IRA / Disability and Life Insurance / Paid Vacation and
Holidays
- Internal Promotion Opportunities and Ongoing Training
- Employee Discounts
REPORTS TO SALES MANAGER
