Front Desk Receptionist

We are seeking a friendly, professional, and detail-oriented Dental Office Receptionist to join our team. The ideal candidate will be the first point of contact for patients, ensuring a positive and welcoming experience while providing essential administrative support to the dental office. This role requires excellent communication skills, organizational abilities, and a passion for delivering exceptional customer service.

Key Responsibilities:

• Greet and check-in patients in a friendly and professional manner.
• Answer phone calls and respond to inquiries regarding office services, scheduling, insurance, and billing.
• Schedule patient appointments and manage the office calendar.
• Verify patient information and update records as needed.
• Ensure the smooth flow of patients from arrival to treatment by assisting with patient check-out and follow-up appointments.
• Process patient payments, including co-pays and insurance claims, and assist with billing inquiries.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Prepare and manage patient charts, ensuring all necessary documentation is up to date.
• Assist with insurance verification and authorization processes.
• Handle office administrative duties, such as filing, faxing, light housekeeping and ordering office supplies.
• Coordinate with dental assistants, hygienists, and the dentist to ensure timely and efficient patient care.
• Perform other tasks as required to support office operations.

Qualifications:

• High school diploma or equivalent required; additional education or certifications in office administration or healthcare is a bonus.
• Previous experience as a receptionist or in a customer service role, preferably in a dental or medical office setting.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Positive attitude and professional appearance.
• Knowledge of insurance verification, billing, and coding is a plus.
• Candidate will need to obtain child abuse clearance as well as criminal background checks.

Benfits:

• Paid time off
• 5 days paid personal holidays
• 401K
• Dental benefit for employee and immediate family
• Team bonding experiences
• No weekend or holiday hours
• Yearly Bonus

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $13 - $15