CLINICAL INFORMATICS ANALYST II - NURSING

Job Summary

Works to ensure that strategic health information technology, analytic development, and clinical data management are aligned with the requirements / needs of the organization. Assists with the effective systems operations by providing end user support, troubleshooting application issues, issue escalation, and communications. Evaluates, redesigns, and standardizes workflows and processes to achieve organizational goals and successful outcomes by promoting adoption of the clinical systems as they were designed to be used. Job Responsibilities

• Champions health informatics systems deployment, adoption, virtual care, optimization, standardization, and interoperability.
• Assists clinical leaders in meeting high reliability goals, strategic initiatives, and regulatory requirements with optimization and enhancement of clinical applications and associated workflows.
• Investigates user problems and needs, identifies their source, and works with Application Analysts to determine possible solutions.
• Analyzes user project proposals to include identifying potential problem areas and recommends optimum approaches for project path.
• Uses a structured problem solving methodology to identify and clarify issues and select, develop, implement and evaluate informatics solutions.
• Analyzes multiple approaches and solutions to the informatics issue. Works with the team for implementation of the solution for the issue or problem.
• Proactively monitors and evaluates the effectiveness of all applications and recommends opportunities for improvements.
• Implements the results of quality activities related to the use or management of the EHR.
• Facilitates the support of applications and other systems assigned to the team.
• Escalates break-fix issues to the Application Analysts when troubleshooting does not resolve the issue. Escalates to management and project managers regarding delays in resolving issues within requested timeframes.
• Develops and executes application testing, including test scripts, documentation of results and integration testing.
• In combination with Epic application-specific training and guidance from analysts, utilizes assessment, planning, implementation, and evaluation skills to design / develop Epic training curriculum for specific end-users / roles.
• Supports end-user training by providing one-on-one assistance at go-live and afterwards. Additional support includes creating tip sheets, changes to application workflow, additional training to staff member or unit / department, and on-call coverage.
• Assists in the implementation of policies and practices to ensure the privacy, confidentiality, and security of patient information and to maintain data integrity.
• Assists in security design for assigned application systems.
• Remains abreast of trends and developments in information technology and associated software.
• Analyzes vendor content as it is released in order to determine impact to end users, recommend needed changes to workflows.
• Assists in the coaching and mentoring of less experienced team members.
• Proficient with and fully supports the IT project management methodology.
• Provides on-site and / or telephone support in accordance with organizational needs - in a periodic, rotating 24x7 on-call schedule.

Qualifications

Skills and Attributes

Physical Demands

Owensboro Health Core Commitments

INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.

RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.

TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.

INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.

SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.

EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.

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