What are the responsibilities and job description for the CLINICAL PROGRAM SPECIALIST - QUALITY position at owensboroworkdaytest?
Job Summary
Provides oversight, consultation, research, management, and education in performance improvement and patient safety. Job Responsibilities
- Coordinates activities and projects to meet organizational and regulatory agency goals and monitors local, state, and federal regulations.
- Maintains awareness of current trends, practice changes, and research findings related to program.
- Collects and performs statistical analysis, interpretation, and dissemination of data related to program.
- Employs performance improvement methodology, tools, and techniques in a clinical environment in order to achieve organizational goals.
- Manages projects and multidisciplinary teams serving as the expert resource providing consultation and support for improvement initiatives in order to accomplish measureable quality outcomes.
- Partners with leadership across the organization to educate / train, communicate, standardize, sustain, and facilitate the implementation of process improvement and safety principles.
- Studies existing conditions related to the issue / event presented and analyzes for causes and possible needed changes to improve quality and safety.
- Assists leaders in the development, implementation, and monitoring of key performance measures for identified improvement projects and safety initiatives.
- Collaborates with leaders in implementing and reviewing measures of effectiveness for cause analysis action plans.
- Coaches team members on the use of improvement tools such as run charts, pareto charts, Error Prevention Tools, Issue Investigation Tool, and Learning From Defects Tool.
- Serves as the data administrator for assigned databases and utilizes the databases as a resource for benchmarking to drive improvement.
- Rounds with leaders in assigned areas to assess practice, collect data, build relationships, and coach team members on best practices.
- Analyzes information related to medical practice patterns and makes recommendations to quality department leaders to support ongoing professional practice review, reappointment, peer review, and other reviews as assigned.
- Conducts investigations and cause analyses as assigned.
Qualifications
Skills and Attributes
Physical Demands
Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.
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