What are the responsibilities and job description for the GIFT SHOP REPRESENTATIVE position at owensboroworkdaytest?
Job Summary
Serves the customers of the Gift Shop by training staff, purchasing, processing sales, displaying products, and responding to customer feedback. Job Responsibilities
- Responsible for opening and / or closing the gift shop.
- Designs and produces fresh floral arrangements.
- Maintains floral inventory and supplies according to demand.
- Schedules and assists with floral and gift deliveries.
- Answers telephone and completes sales from phone orders.
- Designs and implements displays, operating related equipment, and keeping the gift shop neat and clean.
- Greets customers and promotes sales by demonstrating merchandise and products to customers.
- Seeks innovative approaches to dealing with customers.
- Receives payment by cash, check, credit or debit card.
- Issues receipts, change, credits, or refunds.
- Balances cash register and prepares money bag for the following business day.
- Monitors and maintains stock levels. Identifies, removes, and disposes of defective or expired items.
- Monitors store activities and secures gift shop assets including cash, checks, and merchandise.
- Monitors, stocks labels, and transports merchandise and supplies within the organization.
- Receives, resolves, and / or refers complaints to appropriate persons.
- Trains and works with volunteers working in the gift shop.
- Develops and publishes evacuation route and determines and documents locations of potentially dangerous materials and chemicals.
- Keeps records of spending and income for monthly reports.
- Understands process of payroll deduction, badge swipe, and credit card machine.
Qualifications
Skills and Attributes
Physical Demands
Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.
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