What are the responsibilities and job description for the INSURANCE VERIFICATION SPECIALIST position at owensboroworkdaytest?
Job Summary
Responsible for verifying insurance coverage and eligibility of all patients' accessing services. Maintains confidentiality, professionalism, and ethics while assuring verification accuracy; pertaining to insurance coverage, demographics, and responsible party. Job Responsibilities
- Verifies coverage and eligibility in real-time for multiple departments throughout the organization.
- Verifies insurance coverage presented by the patients.
- Complete tasks that fall to the patient, claim edits, and account work queues.
- Communicates effectively with the community, professionals, insurance companies, and external agencies.
- Supports Case Management Staff for current patient issues.
- Communicates closely with financial advocates to resolve issues that require patient input.
- Resolves issues related to eligibility and coverage identified by billing staff to ensure claim payments.
- Participates in maintaining the payer database in EPIC.
- Supplies educators with examples of coverage discrepancies used to assist in the continued training of Access staff.
- Problem solves and troubleshoots system errors and reporting issues and / or routes to system administrators.
- Assists with special projects and duties as assigned.
- Performs all functions related to registration / admitting via computer.
Qualifications
Skills and Attributes
Physical Demands
Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.
PI261206313
