What are the responsibilities and job description for the Field Services Technician position at OWL Services?
Who We Are
OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.
With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.
OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.
Come join us! For more information visit OWLServices.com and follow us on LinkedIn.
The Role
We are seeking a skilled and hardworking Field Services Technician to join our team. The field Service Technician is responsible for providing technical support, troubleshooting, and maintenance services. This is an opportunity for a long-term position and to join a growing company.
Responsibilities
- You will drive a company vehicle, dispatched from your home. No need to report to an office
- You will have opportunities to travel – includes paid drive time, as well as company booked travel
- You will be responsible for servicing and installing various electronic equipment such as CCTV cameras, Alarms, Point of Sale Systems, Safes.
- You will have the freedom to work independently while having the support of the best team in the business
- You will be involved in the day-to-day, face-to-face customer service while onsite with clients
- You will learn new technologies in a fast-paced, growing industry
Requirements and Skills
- The ability to climb a ladder and lift/carry up to 70 lbs
- Ability to travel overnight
- A 24/7 on-call rotation with other techs in your area
- Experience with various POS systems (Verifone/NCR) is a plus but not required
- Experience in Low Voltage a plus but not required
- Experience with Alarms is a plus but not required
- No Experience? No worries, we have the training resources to get you up to speed
- Good driving record with no traffic violations
Compensation and Benefits
- 10 Paid Holidays
- Flexible Time Off
- 401(k) Company Match
- Health, Dental, and Vision Insurance
- HSA and FSA
- Disability & Occupational Accident Insurance
- Company-Paid Life Insurance Policy
- Employee Assistance Program (EAP)
- World-class paid training program for you to learn the skills for long term career success.
