What are the responsibilities and job description for the Concierge Receptionist position at OWM Integrative Wellness?
About OWM Integrative Wellness:
OWM Integrative Wellness is a leading holistic health center located in Buffalo, NY. We provide comprehensive wellness services that integrate conventional and alternative therapies to promote optimal health and well-being for our clients. Our practice encompasses a wide range of services, including holistic medicine, nutritional counseling, infusion treatments, massage therapy, and more. With a focus on personalized care and holistic healing, we strive to empower our clients to achieve and maintain optimal health.
Position overview:
We are seeking a skilled and experienced full-time Medical Receptionist to join our team. The ideal candidate will have 2-3 years of relevant experience in a medical office setting as well as customer service experience. This role involves managing front desk activities, scheduling appointments, handling patient inquiries, and maintaining a welcoming environment. The position requires availability for 5 days per week. If you possess excellent organizational and interpersonal skills, we invite you to apply.
Key Responsibilities:
- Greet and assist patients in a professional and friendly manner.
- Manage appointment scheduling and update patient records.
- Handle phone calls and direct inquiries to the appropriate personnel.
- Verify demographic information and collect payments.
- Maintain a tidy and organized reception and lounge area.
- Utilize electronic medical records (EMR) systems proficiently.
Requirements:
- 2-3 years of experience as a medical receptionist.
- Strong customer service experience
- Excellent communication and interpersonal skills
- Proficient in using office software and electronic medical records.
- Ability to work independently and collaboratively in a team
- Flexibility to work 5 days per week, with some Saturday mornings
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vacation time and Sick time
Please submit your resume and cover letter detailing your relevant experience. We look forward to welcoming a dedicated and capable individual to our team.
Salary : $17 - $20