What are the responsibilities and job description for the Operations Manager position at Ownwell?
Job Description
Job Description
Company Background :
Ownwell has developed a leading end-to-end property tax solution that is purpose-built for SFR and CRE investors, operators, and property managers. We have brought Data Science and Machine Learning to a space that is ripe for disruption. We combine a best-in-class technology stack with local market expertise to reduce expenses, increase Net Operating Income, and drive operational efficiency for both our institutional clients and individual homeowners. Ownwell's solution ensures you have the necessary tools, resources, and information to confidently manage your property taxes.
Ownwell has been recognized both in Austin and Nationally, as a top workplace by the likes of Fortune, BuiltIn, Inc, and Best Places To Work. We are well-funded and venture-backed by some of the best investors in the world such as First Round Capital and Bessemer Venture Partners. Our customer base has grown by more than 300% year-over-year with exceptional feedback demonstrating clear product market fit. We are looking for driven and passionate team members who thrive in a collaborative, positive culture where we all win together. If this sounds like the place for you, come help us change the way everyday homeowners manage their real estate across the country.
Our Culture
People are our superpower! Centered in everything we do is a true sense of team. We listen and we learn from each other. We are on this rocketship together and embrace a fast-paced, truly collaborative environment. We are here to win as a team and as a company.
We've brought together General Appraisers, Certified Public Accountants, Property Tax Consultants, Data Scientists, PhDs, best-in-class customer support representatives, and more to deliver top results for our customers.
Our core values are our guiding principles in everything we do
- Customer Obsession
- Take Ownership
- Do The Right Thing
- Go Far Together
- Accelerate Innovation
The Role
We are seeking a highly motivated, experienced and resourceful individual to help design, lead and scale the operations behind new product offerings, optimize vendor operations, and execute on other special projects as directed by the General Manager of Operations. You'll have the opportunity to significantly influence outcomes as we rapidly scale and execute with passionate operators as we continue to build out Ownwell's mission : Building a financial center to help consumers better manage their real estate property.
In this role, you will serve as a cross-functional operations partner within the Operations team, working with customer support, product management, engineering, business development, marketing, and others to drive innovation and operational excellence as we continue to rapidly scale . You'll manage our outsourcing vendors, new product operational research and launches, and other strategically important initiatives. You will set, track, manage and continuously improve operational processes and Key Performance Indicators (KPIs). This role will be a blend of managing the cross-functional project with internal employees and partner performance through influence and motivation.
You Will
You Are :
You Have
Ownwell offerings
Ownwell's vision is to democratize access to real estate expertise. When we say we want to provide access, we mean providing access to everyone. To do that well, we need a team that's broadly representative. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Ownwell is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other status.
Salary : $1,000
