What are the responsibilities and job description for the Service Manager in Training position at Owyhee Environmental?
Service manager in training
Owyhee Environmental, a growing pest control company serving the Boise area, is looking for a motivated, detail-oriented and leadership-driven service manager in training to learn the ins and outs of managing service operations while gaining the experience needed to transition into a full service manager role.
In this position, you’ll split your time between hands-on fieldwork and leadership development, starting with a deep understanding of our services, processes and quality standards before transitioning into managing service professionals and overseeing operations. Working closely with our director of operations and experienced leadership team, you’ll develop the skills needed to become a service manager while taking on key responsibilities such as managing service operations, training and developing service professionals, ensuring quality control, maintaining compliance with industry regulations and optimizing team efficiency. You’ll also learn to handle inventory management, vehicle maintenance and record-keeping to ensure smooth operations. Additionally, we expect you to identify and promote additional services to customers, and we’ll reward you with a generous commission on any new business you bring in. Pretty cool, right?
So why choose to work with us instead of another pest control company? We’re glad you asked! At Owyhee Environmental, we take pride in cultivating a supportive, team-oriented work environment where hard work is rewarded and top performers thrive. We offer competitive compensation, well-defined paths for career advancement, and the opportunity to make a meaningful impact on both your team members and the customers you serve. If you’re looking for a company where you can grow, excel, and take your career to the next level, we’d love to talk with you about joining our team. To learn more about us, visit .
Responsibilities at a glance
- Learn to oversee day-to-day service operations to ensure efficiency and quality
- Assist in hiring, onboarding and training new service professionals
- Perform routine quality assurance checks, including site visits, reviewing service notes and verifying documentation
- Maintain accurate records for service documentation, product inventory and vehicle maintenance
- Manage inventory and equipment, ensuring proper tracking and usage
- Develop leadership skills by participating in team meetings, one-on-one coaching and performance evaluations
- Support business growth by identifying opportunities for upsells and cross-sells
- Gain expertise in compliance with safety regulations and industry standards
- Work toward transitioning into a service manager role within 12 - 18 months by completing training and demonstrating leadership skills
Requirements
- 3 years of experience in pest control services
- A goal-oriented and organized professional eager to transition into a leadership role
- Strong problem-solving skills and ability to take initiative
- Excellent communication and customer service skills
- Basic knowledge of Excel and ability to learn our CRM system (FieldRoutes)
- Ability to split time between fieldwork and office responsibilities
- A team-player mentality with a strong work ethic
- Must pass a background check
- Valid driver’s license and clean driving record
Benefits
- Take-home vehicle
- Company-issued cell phone and computer
- Paid training opportunities
- Opportunities to advance within the organization
- Paid time off and paid holidays
- Employee discount
- Referral program
About us:
Owyhee Environmental is a locally owned and operated company dedicated to providing effective, environmentally friendly pest control solutions to homes and businesses in the Boise, Idaho area. Our mission is simple: to help families protect their loved ones from unwanted pests so they can live happier, healthier lives. Whether we’re tackling a rodent problem or implementing a preventative pest control plan, every member of our team is committed to delivering exceptional service and going the extra mile for our customers.
Job Type: Full-time
Pay: $22.67 - $26.73 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
- Referral program
Shift:
- 8 hour shift
- Day shift
- No nights
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Pest Control Service: 3 years (Preferred)
License/Certification:
- Idaho Pesticide Applicators License (Required)
Ability to Commute:
- Meridian, ID 83642 (Required)
Ability to Relocate:
- Meridian, ID 83642: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $27