What are the responsibilities and job description for the Slot Tech Supervisor position at Oxford Casino?
SPECIFIC DUTIES AND RESPONSIBILITIES
- Maintaining required documentation of game moves, maintenance and repair logs, and purchase orders and requisitions for game machine parts and supplies.
- Order parts and supplies as needed while staying within the budget limits.
- Training of game/gaming lead technicians and technicians and assistance in troubleshooting various gaming terminal malfunctions. Delegate authority and assign responsibilities. Delegate authority and assign responsibilities.
- Monitor, direct, supervise, and observe slot action for adherence to company policy and regulatory requirements.
- Responsible for reviewing reports and statistical data for malfunctions or other problems and implementing appropriate maintenance and repair lists.
- Development of staff, interviews, hiring, and evaluations.
- Safeguard casino assets.
- Complete and analyze reports of EGM performance and moves.
- Development of staff with a focus on engagement. Complete interviews, hiring, and evaluations.
- Meet with Departmental Directors and Managers as necessary.
- Maintain professional relations with all vendors.
- All other duties as assigned.
STANDARDS OF PERFORMANCE
- Management abilities demonstrated in managing the Slots technical department.
- Scheduling, PTO, timekeeping, and record keeping on all Team Members.
- Maintaining a professional working relationship among all personnel.
- Adherence to Code of Conduct and all Oxford Casino policies and procedures.
- Role model code of ethics: Respect, Commitment and Guest Service.
- Knowledge of state gaming laws and regulations.
- Oral and written communication skills.
EDUCATION, TRAINING, AND EXPERIENCE
- Five to seven years’ experience in electronics and maintenance of technical equipment, game machines, with a 4-year degree in related fields or equivalent work experience is preferred.
- Valid Gaming License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout assigned areas actively observing players and functioning of machines.
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