General Manager

General Manager

We are seeking an experienced and charismatic General Manager to lead our full-service restaurant. As the General Manager, you will be the driving force behind all facets of the restaurant’s operations, ensuring exceptional guest experiences, and driving business growth. If you’re passionate about food, hospitality, and team leadership, we’d love to hear from you! 

Essential Functions & Responsibilities: 

Leadership and Team Support: 

• Demonstrate Oxford Commons’ core values: be humble, do whatever it takes, stay curious, and create connections. 
• Lead by example and inspire a positive work environment. 
• Hire, mentor, and develop staff. 
• Foster teamwork, motivation, and professional growth among team members. 

Operational Excellence: 

• Ensure smooth day-to-day operations, including opening and closing procedures. 
• Uphold the highest standards in food quality, presentation, and guest service. 
• Manage stock levels, ordering, and vendor relationships. 
• Implement strategies for cost efficiency and increased profitability. 
• Maintain cleanliness, safety, and compliance with health regulations. 

Guest Experience: 

• Create a welcoming atmosphere for guests. 
• Address guest feedback promptly and professionally. 
• Ensure guest satisfaction and implement improvements based on feedback. 
• Train the team to provide impeccable service and create memorable experiences. 

Financial Management: 

• Develop and manage budgets, revenue targets, and expense controls. 
• Analyze financial reports and make data-driven decisions. 
• Drive sales through promotions and marketing initiatives. 

Marketing and Promotion: 

• Collaborate with marketing teams to create promotional campaigns. 
• Engage with the local community and build brand awareness. 

Compliance and Regulations: 

• Ensure compliance with local, state, and federal regulations. 
• Maintain licenses, permits, and certifications. 
• Uphold food safety and sanitation standards. 

Qualifications 

• Experience: Minimum of 5 years in restaurant management, preferably in full-service dining. 
• Leadership Skills: Ability to motivate and guide a diverse team. 
• Customer Focus: Passion for delivering exceptional guest experiences. 
• Financial Acumen: Proficient in budgeting, cost control, and financial analysis. 
• Communication: Excellent verbal and written communication skills. 
• Adaptability: Thrives in a fast-paced, ever-changing environment. 
• Degree in Hospitality Management or related field is a plus. 

General Physical Demands for the Position: 

• Ability to balance and carry trays, multiple plates, glass racks and glasses. 
• Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. 
• Must have the ability to lift, push, pull approximately 50 lbs. 
• Must be able to stand and/or walk for up to 10 hours during a single shift, while possibly navigating ramps, stairs, and elevators. 
• Managers will also view a computer monitor and type/write on a regular basis. 

Compensation 

• Competitive salary commensurate with experience. 
• Performance-based bonuses and incentives. 
• Comprehensive benefits package, including health, dental, disability, life, and supplemental insurance. 
• Paid Time Off and Sick Pay 
• 401(k) 
• Employee Assistance Program 
• Tuition Assistance  
• Discount Program 

Oxford Commons is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.