What are the responsibilities and job description for the Server position at Oxford Commons?
Mad Dogs & Englishman has been an iconic fixture in South Tampa for three decades. Now, it stands on the brink of an exciting transformation, relocating to a new building and revamping its British charm. Oxford Commons, the driving force behind Tampa’s renowned establishments such as Oxford Exchange, Predalina, The Stovall House, The Library & Casa Cami, is leading the charge into the next chapter. This collaboration marks the dawn of a new era of possibilities, inviting passionate professionals to join our team and play an integral role in shaping the future of this beloved local institution.
Servers are accountable for the following: take and deliver food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all side work thoroughly and efficiently.
Essential Duties and Responsibilities:
- Report to work as scheduled, on time, well-groomed and dressed in proper uniform.
- Greet, seat and serve guests in a prompt, friendly, professional way.
- Know all abbreviations of food items.
- Take food and drink orders promptly and accurately.
- Pickup orders in window and deliver completed meals to correct customers in a timely manner.
- Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
- Ring up bills and deliver to customers. Check out customers at cash register.
- Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
- Restock service areas.
- Keep service areas clean and complete all assigned cleaning tasks.
- Respond quickly to safety, cleanliness, and sanitation issues.
- Bus tables when busy.
- Perform any other tasks as assigned by the manager.
General Physical Demands for the Position:
- Servers will regularly stand for long periods of time, bend, stoop, turn, lift, walk, and carry and lift up to fifty (50) pounds.
~ In addition to competitive pay, we offer the following benefits:
- Health insurance, including dental and vision; 401(k); and paid time off.
Oxford Commons is an equal opportunity employer. We look for staff who are humble, do whatever it takes, are always curious, and create connections, both among themselves and for our guests. We celebrate diversity and are committed to creating an inclusive environment for all employees.
