Automotive Sales Professional

INTRODUCTION:

Oxford County Chrysler Dodge Jeep Ram in South Paris, ME is an award-winning Chrysler, Jeep, Dodge and Ram dealership that has been a fixture in the region for the last 75 years and is one of the top new car dealers in the area.

Functional Role:
The sales representative is responsible for the sale of new and used cars. By his/her initial impression, the Image of the dealership is portrayed. The position requires an individual with excellent people relation skills, product knowledge, and sales ability in following the dealership sales system.
Essential Duties

• Sells and delivers a minimum number of vehicles per month.
• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by sales manager.
• Keeps up-to-date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values and can explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedules first service appointment.
• Follows up on all post-delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
• Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance.
• Other tasks as assigned.

Reporting Relationships:

The Sales Representative reports directly to the Sales Manager.

Requirements:

Education:

• High school diploma or general education degree (GED); or

Experience:

No prior experience or training is required but six months related experience and/or

training in the automobile industry is preferred.

Skills & Knowledge:

Maine Driver's License (Required)

The ability to communicate with a customer and maintain a cool composure.

Effectively schedule multiple appointments and work with multiple customers.

To possess basic sales ability and have a basic understanding of automobiles.

Physical:

Body Positions: Sitting, standing, kneeling, crouching and stooping.

Body Movements: Turning head and torso, bending and flexing arms, wrists, and fingers, use hands to feel objects, reach with hands & arms and lift or move 30 lb.

Body senses: Must be able to see and hear, have full power of speech as well as communicate on the phone with customers and associates. Must be able to see to read correspondence and related material and reports and have specific vision. This including close, distance and peripheral vision, depth perception and ability to adjust focus.

Mental:

Language: Must be able to read and write in English well enough to read and prepare reports, generate computer reports, and communicate effectively with peers, customers, and outside associates.

Mathematics: Must be able to calculate leases, deprecation gross profits and margins. Complete routine arithmetic computations well enough to explain costs and calculations to customers, track trends and schedule times.

Working Conditions:

The Sales Representative works both indoors and out, moving about the sales, service and parts departments to communicate with customers, technicians, the sales team and managers. Weekend, evening, and holiday hours are required.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement Plan
• Paid training
• Paid time off

Compensation

• Salary and Commission

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Aggressive -- competitive and growth-oriented

NOTE:

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, effort, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs or technological developments).

I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee.

___________________________________ ___________

Employee’s Name Date

___________________________________ ___________

Supervisor’s Name Date

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement

Schedule:

• Day shift
• Night shift

Supplemental Pay:

• Bonus opportunities
• Commission pay

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $50,000 - $100,000