What are the responsibilities and job description for the Receptionist - Part Time position at Oxford Financial Group, Ltd.?
Oxford Financial Group, Ltd. is searching for a Receptionist in our Carmel, IN office. This is a part-time position working Monday - Wednesday : 7 am - 5 pm weekly, approximately 27 hours weekly.
The Receptionist will provide prompt and friendly service to Oxford guests and associates by answering and directing phone calls, greeting and assisting guests and assisting with catering needs. Other responsibilities include supporting Oxford associates by scheduling conference rooms, posting meetings, and providing office support, as needed.
Duties & Responsibilities :
Performs reception duties
Answers and directs incoming calls within two-three rings
Greets and assists clients and visitors in a friendly and professional manner
Promptly informs associates when appointments arrive
Monitors ‘wait’ time and handles appropriately
Accepts deliveries and courier packages and notifies associates of deliveries
Monitors courier pick-up
Oversees conference rooms and lobby area
Schedules conference rooms for all client, advisor and internal meetings
Informs Associates (IT, Facilities Manager, Services Coordinator) when their assistance is needed for meeting set-up
Cleans and services conference rooms
Maintains neatness of lobby area
Monitors conference room flow and makes needed adjustments to conference room schedule
Maintains supplies in all conference rooms
Manages client wet bar
Stocks all supplies
Prepares coffee throughout the day
Maintains neatness of the area
Loads / empties dishwasher
Performs other duties
Contacts building management for minor repairs and heating / cooling adjustments
Notifies individuals / departments of Associate absence when aware
Updates the company telephone directory as needed and posts lists in all public places (conference rooms, kitchens, etc.)
Accepts calendar postings for the firm
Produces client appointment confirmations
Posts time tracker for CEO
Trains new Administrative Services Associates and Executive Coordinators on phone operations for back-up purposes.
Qualifications :
High school degree or equivalency
Ability to use multi-line telephone system
Working knowledge of Outlook and basic office equipment
Must have a professional demeanor with the utmost respect for confidential matters
Must be able to work independently and in a team environment
Must have excellent written and verbal communication skills with strong interpersonal skills
Must be detail oriented with excellent organizational skills
Must have ability to multi-task
Must have ability to work in a high stress, fast paced environment
Must have strong work ethic with a positive attitude
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