What are the responsibilities and job description for the Regional Service Sales Manager position at Oxford Instruments Plc?
About Oxford Instruments :
Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world.
Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team.
We are part of the wider Oxford Instruments Group that also includes Andor Technology, Materials Analysis, Plasma Technology and X-Ray Technology. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.
We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows :
- We start with the customer
- We succeed by being focused
- We make and keep our promises
- We work together as one team
- We help and trust each other to succeed
About the Opportunity :
The Regional Service Sales Manager (RSSM) plays a pivotal role in leading the development, execution and optimization of sales strategies for service offerings across North and South America. This position focuses on fostering a high-performance sales culture and empowering the team to deliver exceptional results by leveraging data-driven insights, cross-functional collaboration, and customer centric solutions.
The role requires close alignment with internal stakeholders, including Sales, Marketing, Product Management, Service, and Finance to identify growth opportunities and optimize service delivery processes. The Regional Service Sales Manager will also work collaboratively with OEM partners and third-party channels to expand market reach and create sustainable revenue growth.
Key Responsibilities :
Key Performance Metrics
About the Candidate :
We are looking for a highly driven professional with 7 years of progressives sales experience in the scientific instrument or services industry. You should have a proven track record of leading successful sales teams, preferably in service sales, with an expertise in customer engagement and retention strategies. Ability to travel up to 30% of the time, including occasional international travel. This is a hybrid position based out of the Concord, MA office location.
Additional Qualifications :
Continually improves performance of self and contribution to the team.
Takes ownership of own continuous professional development.
Oxford Instruments Perks and benefits :
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time for this position.
Oxford Instruments Company is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability or protected veteran status. EOE / M / F / D / V
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Note to recruitment agencies : Oxford Instruments does not accept agency CV’s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV’s
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Salary : $5,250