WeAreONEOK - Fortune 500 company. 100 years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.
JOB SUMMARY
Perform complex systems management and configuration management of IT infrastructure environment. Provide mentorship and guidance to less experienced staff.
Primary responsibilities :
Manage and maintain enterprise storage environment.
- Provision block and file storage across NetApp and Pure Storage Arrays
- Manage SAN infrastructure. Adding and deleting zones.
- Provide reporting on storage consumption, growth rates, trouble areas, etc.
- Participate in architecture and design discussions.
- Perform storage duties during quarterly DR test.
Secondary responsibilities :
Manage and maintain virtualization environment (VMware / Nutanix).Maintain server hardware (HPE / Cisco / Dell).Job Profile Summary
Performs complex problem management and configuration management related to IT infrastructure and support. May provide consultative support to less experienced staff.
Essential Functions and Responsibilities
Collaborate with other subject matter experts to assist and recommend strategy for core technologiesManage complex problems which escalate beyond the status of incident. Coordinate the appropriate personnel to troubleshoot and resolve the problemResponsible for solving highly technical problems on multiple projects and providing consultative support to internal staff. May act as mentor to less experienced employeesPerform root cause analysis on resolved problems. Design and develop appropriate monitoring or other proactive measures to prevent future occurrencesMentor staff members during problem resolution and root cause analysis to increase their efficiency and knowledgeCreate and review documentation relating to the architecture, configuration and maintenance of infrastructure technologiesProvide configuration and engineering for new technologiesLead the support and configuration activities for technologies as an assigned subject matter expertComplete tasks assigned in order to accomplish approved application and / or infrastructure change controlsCollaborate with other IT personnel on technology and support issues, providing proactive and timely communicationConsult with applications and infrastructure personnel on new initiatives and the impacts they will have on infrastructureExcellent written and verbal communication skillsWorks independently with minimal supervisionMaintains subject matter expertise in technology infrastructure, equipment and systems including information security and governanceEducation
Bachelor's Degree in computer sciences or an equivalent combination of the following formal education and job-related experience. The level of knowledge needed for this position is typically obtained with ten plus years of experience in a discipline relevant to core IT architecture.Work Experience
Significant experience and understanding of current data center technologiesExperience in the implementation, support and function of :Infrastructure hardware configuration
IP networkingWindows Server and / or Unix operating systemsShared storage technologiesVirtualization technologiesEvent monitoring, logging and data collection techniquesPublic Cloud TechnologiesProven track record of mentoring, influencing and facilitating discussions across a wide range of teams and technologiesTraining and experience related to :Operating systems software
Computer hardwareNetworkingCommunicationsSecurity administrationExperience identifying, researching and analyzing core technology problems and performing root cause analysisExperience reviewing and interpreting manuals, journals, computer display screens, computer printouts, error logs and correspondenceExperience researching, preparing and composing systems operating procedures and documentation, reports and correspondenceExperienced interacting with customers and vendorsKnowledge, Skills and Abilities
Ability to : apply arithmetic and computer mathAbility to : interact, advise, guide, train and communicate effectivelyAbility to : communicate and / or exchange information; conduct oral presentationsLicenses and Certifications
None requiredStrength Factor Rating - Physical Demands / Requirements
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally : activity or condition exists up to 1 / 3 of the time) and / or a negligible amount of force frequently (Frequently : activity or condition exists from 1 / 3 to 2 / 3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.Strength Factor Description - Physical Demands / Requirements
Standing : Remaining on one's feet in an upright position at a work station without moving about (Occasionally)Walking : Moving about on foot (Frequently)Sitting : Remaining in a seated position (Constantly)Lifting : Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)Carrying : Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)Pushing : Exerting force upon an object so that the object moves away from the force (Occasionally)Pulling : Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)Climbing : Ladders, Stairs (Occasionally)Balancing : Maintaining body equilibrium to prevent falling (Occasionally)Stooping : Bending the body downward and forward by bending the spine at the waist (Occasionally)Kneeling : Bending the legs at the knees to come to rest on the knee or knees (Occasionally)Crouching : Bending the body downward and forward by bending the legs and spine (Occasionally)Crawling : Moving about on the hands and arms in any direction (Occasionally)Reaching : Extending hands and arms in any direction (Constantly)Handling : Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)Fingering : Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)Feeling : Perceiving such attributes of objects / materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)Talking : Expressing or exchanging ideas / information by means of the spoken word (Frequently)Hearing : Perceiving the nature of sound by the ear (Frequently)Tasting / Smelling : (Occasionally)Near Vision : Clarity of vision at 20 inches or less (Constantly)Far Vision : Clarity of vision at 20 feet for more (Frequently)Depth Perception : Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)Vision : Color - The ability to identify and distinguish colors (Constantly)Working Conditions / Environment
Employee is subject to inside environmental conditionsWorking Conditions
Well lighted, climate controlled areas (Constantly)Frequent repetitive motion (Constantly)CRT (Computer Monitor(s)) (Constantly)Travel
Travel in and around office facilitiesDriving
Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's licenseONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military / veteran status, genetic information or any other categories protected by applicable law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.
ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547.
