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BRANCH OPERATIONS MANAGER

Oxygen Service Company
MN Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

The Branch Operations Manager is responsible for supporting all department operations for assigned locations. They will directly oversee all branch operations (in Saint Paul, MN and Eau Claire, WI) to include delivery, retail and warehouse functions. Acts as the main liaison between the branch and the Leadership Team in the direction and implementation of standard operating procedures, building improvements, staffing changes, and other developments. This position is responsible for meeting goals set by the Leadership Team and supporting and reinforcing the company mission and culture.

Essential Duties and Responsibilities :

  • Lead, manage and hold employees accountable; ensure employee compliance with established policies, procedures, and objectives of the Company through L-10 meetings.
  • Maintain effective working relationships with customers, vendors, and others related to the company; work effectively as a team with all OSC personnel.
  • Ensure all branch functions meet the company's high standards and that all functions are staffed by qualified personnel.
  • Implement strategic plans in conjunction with the Leadership Team.
  • Be a focal point for questions / concerns of OSC personnel / customers. Adhere to and reinforce OSC's Mission, Values, Culture, Policies, and Procedures.
  • Perform all aspects of the job as accurately and efficiently as possible while providing exceptional customer service at all times.

Education, Experience and Skills :

  • High School Diploma and 3 years of management experience, with a strong preference for related industry experience.
  • Associate or bachelor's degree is preferred.
  • Broad experience with full range of all business functions and systems.
  • Strong communication, leadership and management skills.
  • Skilled in Windows based Microsoft Office environment (Excel, Word and Outlook).
  • Proficient with dispatch and delivery systems and ERP Software.
  • Strong problem solving, project management and creative resourcefulness.
  • Ability to anticipate future consequences, act and react as necessary.
  • Ability to connect to staff both on an individual level and in large groups.
  • Willing to work hard, look for challenges and take charge of a situation.
  • Willing to take unpopular stands when necessary.
  • Ability to think and operate objectively in order to do the right thing.
  • Full job description available upon request.

    Who is OSC?

    OSC is an industrial distribution company that has been providing solutions for our customer's gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. With being 100% Employee Owned since 1993, we have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company's core values. Join our team to be a part of an employee-owned company and an organization that is focused on serving its customers and employee owners!

    Why Work for OSC?

    Employees have the opportunity every day to directly impact the success of the business. This is felt through the employee-ownership culture.

    OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement - 401(k) & Employee Stock Ownership Plan, Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more!

    OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.

    The range for for this position is $73,575 annually - $110,363 annually. Pay is dependent on several factors including relevant work experience and internal equity.

    oxygenservicecompany.com

    Salary : $73,575 - $110,363

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