Demo

Customer Service Agent

Oyer Insurance Agency
Wooster, OH Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 4/11/2025

We are seeking a dedicated individual to provide exceptional customer service to our policyholders at Oyer Insurance Agency. Our goal is to deliver quality service over meeting sales targets.

Key Responsibilities

  • Explain and clarify policy, coverage, billing, and eligibility provisions to customers based on their unique circumstances.
  • Respond to customer inquiries regarding quotes, changes to existing coverage, or new policies, determining acceptability and placement as needed.
  • Maintain accurate records of conversations with insureds and/or carriers regarding exposures and coverages.
  • Follow up with customers on billing, supporting documentation, and company letters in a timely manner.

The ideal candidate will possess excellent communication skills, be proficient in multitasking between phone systems, agency management software, and Microsoft Office applications, with a preference for at least 2 years of experience in personal or commercial insurance. A friendly, client-first attitude is essential for success in this role.

About the Role

This is a full-time position with an approximately 8-hour shift, Monday through Friday, and Saturdays from 9:00 AM to 12:00 PM. We value work-life balance and are open to flexibility with the right candidate.

If you have a passion for delivering outstanding customer service and a strong understanding of insurance principles, we encourage you to apply for this exciting opportunity.

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Job openings at Oyer Insurance Agency

Oyer Insurance Agency
Hired Organization Address Wooster, OH Full Time
Job Overview Oyer Insurance Agency is seeking a skilled Policyholder Support Specialist to join our team. The successful...
Oyer Insurance Agency
Hired Organization Address Wooster, OH Full Time
About Oyer Insurance Agency We value creating a positive work environment and offering flexible working hours. Our goal ...
Oyer Insurance Agency
Hired Organization Address Wooster, OH Full Time
**About Us** Oyer Insurance Agency is a company that values providing quality service over sales goals. We strive to cre...

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