What are the responsibilities and job description for the Insurance Account Specialist position at Oyer Insurance Agency?
Oyer Insurance Agency seeks a talented Customer Service Agent to join our team. As a representative of our agency, you will provide exceptional service to our policyholders, responding to their needs and resolving any issues they may encounter.
Key Responsibilities:
- Communicate effectively with policyholders, understanding their needs and concerns
- Analyze and resolve complex issues related to policies, coverage, and billing
- Utilize software programs like Microsoft Word to maintain accurate records and communicate with customers
- Cultivate strong relationships with policyholders, promoting loyalty and retention
Requirements:
- Experience: At least 2 years of experience in personal or commercial insurance preferred
- Skill Set: Excellent communication and problem-solving skills, ability to multi-task and prioritize tasks efficiently
- Education: High school diploma or equivalent required; degree in a relevant field (e.g., business, finance) preferred
Our team is dedicated to delivering quality service, and we believe that our employees are our greatest asset. If you share our commitment to excellence and possess the necessary skills and qualifications, we invite you to apply for this exciting opportunity.