Project Manager

Summary of Position:

The Project Manager position will coordinate the daily production activities of the Roofing Division for Ozark. This individual will use their industry training and knowledge to effectively complete projects with the assistance of your teammates (Construction Coordinators, Superintendents, Production Foreman and Production Crews) to effectively manage and complete projects within budget and within accepted schedules. The position requires an individual who can effectively communicate with customers, teammates, superiors, and subordinates to manage roofing projects through completion. The Project Manager will report directly to the Principal. This individual will work closely with the Principal on the daily running of the operations as a whole as well as weekly reviews of projects (budgets and schedules) to determine future needs and improvement opportunities.

Duties & Responsibilities:

· Maintain customer relationships by providing a great experience and presenting a professional image in terms of both appearance as well as the finished product (repairs or installations).

· Maintain a professional personal appearance during all meetings and site visits.

· Communicate with team members in a timely manner to effectively complete projects

· Manage the completion of projects with assigned production crews with quality, customer service, and profitability.

· Complete inspections on a weekly basis of projects in process.

· Prepare and plan for upcoming jobs with the estimating team and construction coordinator.

· Meet with the Production foreman to review assigned projects prior to job start to discuss expectations and project scope.

· Work with Construction Coordinator on permitting for upcoming projects.

· Assist the Principal in recruitment and the hiring of production crews.

· Assist in the development and quality control of projects for our manufacturer certifications.

· Assist the Principal with stock and tool needs for upcoming jobs or crews.

· Assist the Principal with the overall planning and scheduling for the production operations.

· Assists all levels of management, as assigned.

Competencies:

· Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

· Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

· Initiative/Motivation: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Asks for and offers help when needed.

· Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

· Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

· Cost Consciousness: Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Education & Experience:

· High school diploma or equivalent.

· 7 or more years of experience in commercial roofing across all applications (BUR, MODIFIED, TPO, PVC, EPDM, METAL, COATINGS, and METAL FLASHINGS)

· 5 or more years of experience with steep slope systems across all applications (Asphalt Shingles, Tile, and Metal)

· 2 years or more of related experience or equivalent.

· 1-5 years as a foreman or a senior technician with similar responsibilities.

· 2 years as a superintendent or equivalent.

· 5 years as a project manager for a roofing company.

· Must hold a valid and active Driver’s License

· Own or obtain personal hand tools necessary for the trade.

· Must be able to pass background and drug screen checks.

· Five or more years of experience working in a fast-paced customer service environment requiring heavy telephone, and e-mail interaction.

· Strong mobile computing skills via smart phone or table

· Strong experience with mobile work order systems

· Good communication skills both written and oral.

· Able to communicate in Spanish fluently is a plus.

· Technical training from manufacturers is a plus.

Additional Eligibility Requirements:

· Ability to work independently and as a member of a team

· Good organizational and time management skills.

· Ability to deal effectively and respectfully with a diverse group of individuals at all organizational levels.

· Exhibits good judgement with the ability to make timely and sound decisions, while able to support and explain reasoning for decisions.

· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

· Excellent verbal and written communication skills which are used to communicate professionally and effectively in person, on the phone, electronically or through other means to individuals and groups.

· Attention to detail with the delivery of repairs and the communication of those repairs is a MUST.

· Ability to adapt to constantly changing environments.

· There may be additional duties as required by job or customer needs.

Physical Demands:

· Ability to lift 50 pounds without assistance.

· Ability to work in hot environments during all seasons.

· Ability to lift and set up ladders in a safe manner.

Work Environment:

This is a fast-paced, teamwork-based environment.

Travel Requirements:

There will be occasional travel required over the weekends as work requires.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $85,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $85,000 - $105,000