Quality Assurance Supervisor-Springfield

Description

SUMMARY: The Quality Assurance Supervisor will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization’s products and/or development processes.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:  

• Develop and provide strategic input to management and staff.
• Develop, train, and provide leadership to Quality Assurance personnel. Instruct work group on the specific duties to be accomplished.
• Work with all departments to ensure that the QMS and CI processes are robust and drive tangible results for the business.
• Drive the development, training and auditing of SOPs across the QA department and other departments as needed.
• Drive the development of the Quality Culture across all department. Drive to change from a QC environment to a QA Culture.
• Lead Yield/Waste Management across the plant.
• Be the leader across the plant to drive equipment cleaning and sanitation effectiveness.
• Manage and lead plant-wide Product compliance to set standards.
• Use data collection and analysis tools available to improve and predict Quality and Yield performance, Identify gaps in date and/or tools and drive solutions.
• Other tasks as assigned by Management.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITIES: 7-10 Employees within the QA Department

Requirements

COMPETENCIES: Excellent interpersonal and communication skills, with demonstrated supervisory and organizational skills. Process discipline and Standardization of Operations Procedures. 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  

• Education and/or Experience: Bachelor’s degree in business, or five (5) years related work experience in management. Three (3) years of International Operations of Standardization (ISO) 19001 and 22001 experience preferred. Good administrative and well-developed management principles and people skills. 
• Language Skills: Ability to analyze and interpret written instruction. Ability to present and respond to common inquiries.
• Mathematical Skills: Ability to provide guidance around formula validations and yield calculations. 
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to define problems, analyze, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions.
• Computer Skills: Proficient in Microsoft Office, Word, Excel.  
• Certificates, Licenses, Registrations: None.
• Other Skills and Abilities: None
• Other Qualifications: None

TRAVEL REQUIRED: None

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

Percentage of each day in terms of Body Positions:

• Standing - 15%
• Walking - 20%
• Sitting - 65%  

WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work in office doing large amount of phone and computer work. Must communicate with large groups of people in conferences and training sessions. Work will be in the production area to observe and assist. The production area is wet and slippery and has high levels of noise.