Dental Insurance Coordinator (Greenfield and Stockton)

Ozarks Community Health Center

DEPARTMENT: Dental

POSITION TITLE: Dental Insurance Coordinator

OZARKS COMMUNITY HEALTH CENTER MISSION

To provide greater access to quality, compassionate, and professional healthcare through our comprehensive health system and community partnerships.

DEPARTMENT OBJECTIVE

To operate a dental clinic to meet the needs of the residents of the community

JOB SPECIFICATIONS

Education & Training

• High School diploma or equivalent
• Clerical experience preferred

Licensure & Certifications

• Friends and Family CPR within 6 months of employment

Experience

• Dental experience preferred

Reports to:

• Clinic Manager and/or Site Coordinator

JOB SUMMARY

Performs daily functions related to providing care to patients of the community; actively and consistently contributes to department operations and communication; behaves in a manner consistent with the mission of OCHC and performs other duties as requested.

JOB DUTIES

• Accurately creates override for all dental insurances/sliding fee scale
• Verifies patient is on the sliding fee by checking the SFS spreadsheet on every appointment
• Checks the balance/credit on accounts to ensure it is correct before relaying to the patient
• Verifies and prints insurance benefits to ensure patient has dental coverage for date of service.
• Accurately calculates estimated fee's and documents in comments section of the appointment
• If a patient has out of network benefits ensures there is out of network coverage and accurately explains to patient what it means to be out of network for the patient
• Understand and accurately figures out of pockets expenses when a patient has insurance and sliding fee - giving the patient the fee's for the lesser of the two
• Ensures all commercial insurance has remaining benefit to cover dental fee's at every appointment
• Checks insurance benefits to ensure treatment does not need a prior authorization
• Sends all documentation needed for a prior authorization to the insurance company, ensures the prior authorization is approved/denied before dental appointment and follows up on any outstanding
• Informs patient of any treatment that will not be covered and gives the patient information about the sliding fee application and process
• Ensures all face sheets are printed for the day, attaching all paperwork that needs to be filled out and dental insurance verification to the face sheet
• Call patients to confirm dental appointments and mark in comments and on scheduling sheet if confirmed or left message with date/time
• Reviews the schedule to ensure the correct providers have been selected for the appointment and adjusts as needed
• Checks Open Dental on all scheduled appointments to ensure they are scheduled correctly to include treatment and to make sure the recare appointment is not early
• Reviews appointment types to ensure the correct one was selected, if not change to correct appointment type
• Assists other clinics with insurance verification as needed
• Any other duties as requested by Clinic Manager

Job Type: Full-time

Pay: $15.25 - $19.83 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Relocate:

• Greenfield, MO 65661: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $20