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Customer Service Representative - Ozarks HOME / DME

Ozarks Health Care
Plains, MO Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/8/2025
  • Researches patient information, enters patient into system, calls physicians, verifies insurances (to include Medicare, Medicaid, and Private Insurances) and prints orders.
  • Researches patient information, determines pay source and / or coverage of any requested parts of repairs to customer equipment. Provides information prior to ordering or replacing any parts to appropriate persons.
  • Assists and waits on walk-in customers.
  • Assists in year-end physical inventory reconciliation process. To include : physical counts of finished goods, rechecking of numbers when needed.
  • Helps with the overflow of phone calls. Keep phone log and take messages.
  • Maintains showroom display, makes final check during last 30 minutes of workday.
  • Assists in checking that all printers, copiers, computers, lights, and coffee pots are turned off, doors locked and telephones are transferred at the end of the day.
  • Assists in daily rotation of keeping oxygen cylinder closet full.
  • In rotation for on call scheduled duties.

    • Certified in care and fitting of mastectomy patients. Assist patients with fittings

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