What are the responsibilities and job description for the Business Engagement Specialist position at OZARKS SMALL BUSINESS INCUBATOR?
The Business Engagement Specialist will work closely with OzSBIs Business Development Specialist and CEO to expand OzSBIs mentor network, develop new business development programs and services, mentor entrepreneurs, and facilitate workshops. You will be an integral part of the OzSBI team and be boots-on-the-ground working closely with entrepreneurs, community leaders, mentors, and resource partners across the region. The position is vital to increasing OzSBIs engagement across its seven-county service area and to the development of a team of trained volunteer mentors who can support businesses in their communities.Role Characteristics : Outgoing and enjoys networkingCreative problem solverAttention to detailDelivers excellenceMaintains professionalism and confidentialityEnjoys working with entrepreneurs and aspiring entrepreneurs at any levelEnjoys developing programs and putting processes in place Duties and Responsibilities : Expand Mentor NetworkResponsible for the expansion of OzSBIs mentoring programImplement mentor / mentee training programIdentify new mentors through outreach events and coordination with other organizations, current partners, and new partners across the seven-county areaImplement mentor certification and appreciation programCreate and expand mentor / mentee training opportunitiesIdentify subject-matter experts both inside and outside the service area to mentor entrepreneurs virtually and / or in personServe as a business mentor with subject matter expertise and provide one-on-one business technical assistanceEstablish and implement regular mentor meetups / networking activities Outreach ActivitiesFoster strong relationships with chambers of commerce, city and county governments, economic developers, and civic organizations through speaking engagement and sharing OzSBI resourcesIdentify business subject matter needs in other communitiesConnect with institutions of higher learning and high schools to promote entrepreneurshipDevelop a comprehensive referral network of programs and partners that align with OzSBIs missions to strengthen collaboration across the region and the state Client Mentoring / TrainingExpand Pop-Up Mentoring programEstablish Office Hours with subject-matter experts and community partnersMatching business clients with mentorsTeach business startup and business development workshopsCurate a list of speakers and subject-matter experts who can deliver content at OzSBI and at Pop-up locationsSurvey clients about resources they need or want and develop content related to needsLog all mentoring activities in OzSBIs CRM, City Soft, and ensure that other mentors do so, as wellEventsOccasionally conduct setup and tear-down for eventsProvide support as requested during eventsOther Possible DutiesMembership recruitmentDevelop evergreen contentWebsite content managementSocial media marketingRequirements : Knowledge of entrepreneurial ecosystem and communityBecome a certified mentor through OzSBIs training programBecome a certified facilitator of business plan development program, such as LaunchU and FastTracThrive in a fast-paced environment and ability to take initiativeExceptional organizational, time-management, and multitasking skillsAbility to anticipate needs, think outside the box, and innovate at every turnAbility to adapt quickly to new technologiesAbility to meet customers needs thoroughly and with compassionProfessional presentation and ability to communicate clearly with managementExperience with QuickBooks a plusExperience with Facebook and Instagram a plusExperience with Canva, Constant Contact, and Adobe Creative Suite a plusAbility to work from 8 : 00 am-5 pm Monday to Friday with 45-minut break for lunchOccasional evenings and weekends may be requiredAble to lift up to fifty poundsHow to Apply : Interested candidates must submit a cover letter, resume, and completed Application for Employment form. Application for Employment forms are available online at www.ozsbi.com {target="_blank"}or at the Ozarks Small Business Incubator, 408 Washington Avenue, West Plains MOPlease email cover letter, resume, and application form to heatherfisher@ozsbi.com. You may also mail or hand-deliver to Ozarks Small Business Incubator at the front desk : 408 Washington Avenue, West Plains, MO 65775 The position is open until filled.