What are the responsibilities and job description for the Transportation Dispatcher position at P & B Trucking Inc?
JOB DESCRIPTION
Manage the transportation of customer’s product in a safe and efficient manner following all company rules and DOT regulations. Assign workload to drivers, monitor product movements, and resolve delivery and scheduling issues.
DUTIES AND RESPONSIBILITIES:
· Schedule and manage transportation orders for shipment.
· Effectively communicate with customers and brokers on a regular and timely basis regarding issues impacting their service expectations.
· Track drivers to ensure appointment times are being met and update customers & brokers.
· Monitor drivers’ hours of service to prevent DOT violations.
· Input data into the P&B Trucking Transportation Management Systems to include scheduled shipments, updated drivers’ pickup and delivery times, and enter trailer numbers for the next day.
· Find backhauls & headhauls for unbooked trucks.
· Print drivers dispatch paperwork and matchup load paperwork for the following day.
· Answer phone calls and reply to emails.
· Send out an updated list of available trucks to brokers.
· Request detention from customers and brokers & replace the old confirmations with the updated confirmations for any detention, layover, and lumper charges.
· Assist in creating the transportation schedule for the following week.
QUALIFICATIONS:
- Must have a strong attention to detail.
- Data entry efficiency.
- Customer service experience.
- Strong attendance background.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $15 - $18