What are the responsibilities and job description for the Reception Administrative Assistant position at P.H. Works, Inc.?
Essential Duties: Responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment.
Screen phone calls
Welcome visitors in a warm and friendly manner, and answer any questions visitors have
Process Outgoing Mail and FedEx Packages
Take inventory of supplies and restock as needed
Scheduling Appointments
Process payments from customers
Filing documents
Quality Control all scanned files
Schedule appointments for customers
Other misc. office/admin/clerical items as assigned
Knowledge, Skills and Abilities:
Experience with customer service
Able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames
Excellent verbal and written communication skills, including ability to effectively communicate with employees and customers
Computer and Microsoft Office proficient
Can type 40 WPM (words per minute)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Punctual with strong attendance history
Salary : $22 - $25