What are the responsibilities and job description for the Customer Service Representative/ Warehouse Leader position at P-M & Associates, Inc?
Company Description
P-M & Associates, Inc. is a sales and marketing agency that provides superior products and exceptional service to the plumbing, heating, fire protection, waterworks, and hydronics industries. The company was created following the 1998 merger of P-M & Associates, Inc. and G.E. Meyer & Associates, Inc. The company has a four warehouse operations located in Indianapolis, Indiana, Olathe, KS, Chesterfield, MO and Louisville, KY placing it in ideal locations for customers to pick up and receive deliveries. The company is committed to serving customers across a diverse range of industries and has a dedicated team of sales professionals that are experts in their field.
Role Description
This is a full-time on-site role located in Louisville, KY for a Customer Service Representative/Warehouse Leader. This is a hybrid role where you will be assisting as a Customer Service Representative and a Warehouse leader depending on demands of the job. You will be responsible for interacting with customers, answering inquiries, managing inventory, placing and writing orders for the warehouse and processing orders and returns. Additionally, you will be responsible for ensuring that the warehouse is clean, organized, and functioning efficiently.
Qualifications
- Prior experience in customer service
- Prior experience working and managing a warehouse
- Excellent communication skills and ability to interact with customers
- Strong organizational skills and the ability to prioritize tasks
- Proficiency in Microsoft Office
- Ability to lift heavy objects up to 50lbs
- Bachelor's degree or equivalent work experience recommended