Security Control Room Officer-Downtown

Overview Job Skills / Requirements

• Responsible for observing a large number of cameras while multi-tasking.
• Respond to incidents, alarms, notifications, emails, and calls for service in a professional and customer-friendly manner.
• Manage alarm, communications, reporting, video management, and access control functions at multiple locations using a variety of software programs.
• Log shift activity of various officers / buildings using established systems, processes, and protocols.

• Required: Control Room experience.
• 20HR Basic Training Certificate 
• Active PERC (Permanent employee registration card) 
• Demonstrated exceptional customer service skills.
• Excellent verbal communication skills.
• Demonstrated intermediate-level computer skills with Windows, MS Office, and internet.
• Ability to work well under pressure, multi-task and adapt to changing conditions, urgent matters, and emergencies.

Education Requirements (Any) GED or High School Diploma Certification Requirements (All) PERC Card 20 hour Security Training Certificate Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan Screening Requirements: Drug Screen, Criminal Background Check