Research Analyst

Job Title: Research Analyst
Position Status: Full-time
Reports To: Director of Assessment 

Job Description

The Pennsylvania Institute of Technology (P.I.T.) is seeking a new team member for the Office of Assessment to support the college in executing a rigorous continuous improvement plan based on ongoing research and evaluation of campus programs, practices, and procedures. The Research Analyst will work with the director in aiding departments with designing surveys and other data collection efforts to support assessment activities in academic and non-academic areas. The incumbent also will be responsible for creating and maintaining institutional dashboards that support the monitoring of metrics aligned with achieving the college’s mission, vision, and goals. Additionally, the research analyst will curate special data sets in collaboration with IT to support ad hoc requests as well as external reporting requirements.

This role requires strong quantitative and qualitative research skills, excellent data visualization skills, strong attention to detail, good data management practices, and excellent oral and written communication skills characterized by respectful engagement with a range of audiences. P.I.T. is a diverse institution that primarily prepares students for careers in allied healthcare. Knowledge and experience with sub baccalaureate education is a plus, as well as being familiar with the postsecondary needs of adult learners and current trends in higher education.

Required Qualifications 

· Bachelor’s degree

· 2 years of experience with quantitative research design and measurement techniques

· Demonstrated proficiency using data analytic software, such as STATA and/or other analytic software packages (e.g., MaxQDA, Dedoose, SPSS, NVivo)

· Demonstrated proficiency using Microsoft Excel, Power BI, and Word (or comparable software)

· Strong skills in creating dashboards that effectively communicate institutional trends and performance

· Strong computational and analytical skills

· Excellent data management and documentation practices, as well as a strong knowledge of data privacy and security practices

· Skill at balancing multiple projects and priorities simultaneously

· Prior work experience demonstrating attention to detail and accuracy as a focal point of 
 performance success 

· Ability to effectively communicate data and findings to range of institutional stakeholders and 
 external constituents

· A strong customer service orientation

· A commitment to professional development to enhance knowledge and skills in fulfilling job responsibilities effectively

· Ability to work independently and as part of a team

Preferred Qualifications: 

· Master’s degree in business, education, mathematics/statistics, or other applicable areas

· 2 years of experience with qualitative research design and measurement techniques

· Experience with SQL or Python

· Familiarity with Anthology SIS and Canvas Outcomes (or comparable platforms)

· Previous experience in higher education or business

· Prior experience with institutional or program accreditation in higher education (or similar kinds of organizational performance monitoring).

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Work Environment: This job operates in a professional office environment and routinely uses standard office equipment such as a computer and phone. This position is hybrid and allows for some remote work.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role that involves long periods of reviewing spreadsheets and other data on one or more computer screens. Employee must also be able to operate typical office equipment such as a computer, telephone, copy machine, calculator, etc.

Application Process: Application materials must include a cover letter and a current resume.

Pennsylvania Institute of Technology shall, in its discretion, modify or adjust the position to meet the school’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion.

Pennsylvania Institute of Technology (P.I.T.) has a policy regarding post-offer background screening for all appropriate faculty, staff, and volunteers of the College. This policy includes but is not limited to verifying credentials, criminal history, credit status, and other information related to employment decisions.

The College requires all new employees to have successfully completed background clearances. New employees must complete the background clearances prior to hire and, for those employees having direct contact with minors other than those described above, prior to the time they will begin having direct contact with minors and every 60 months thereafter. The College also reserves the right to require any employee to have a background check in its discretion during employment. Clearances required include a PA Statewide Criminal Record search, PA Child Abuse History, and FBI Criminal History record fingerprint search. A criminal record may be considered justification not to hire or for employment termination, depending upon the circumstances and record.