Role: Traffic Operations Surveillance Specialist

Are you ready to be a cornerstone of safety on America’s First Superhighway? At the Pennsylvania Turnpike Commission, founded in 1940, we’re not just maintaining highways; we’re advancing the future of toll road systems. Your core mission? Ensuring 24/7 safety and security for both customers and staff.

What You’ll Do:

• Collaborate and Communicate: Serve as the primary contact with customers, emergency responders, and external agencies through various communication tech – from radios to electronic systems. Identify urgent needs that impact traffic on our extensive network.
• Coordinate Critical Responses: Quickly dispatch essential resources including police, fire, medical, and hazardous material teams to manage roadway incidents.
• Monitor and Document: Keep a vigilant eye on traffic patterns using CCTV, weather services, and tracking systems to identify disruptions and log incident details.
• Hands-On Technology: Use advanced databases to run inquiries on behalf of law enforcement, and activate alerts for critical situations.

Your Background:

• Possession of a high school diploma or equivalent.
• Minimum of one year in emergency dispatch experience.
• Emergency Telecommunication Course certification is a must post-trial period.
• Firm grasp on CLEAN/NCIC certifications within 90 days, coupled with typing proficiency at 30 wpm.
• Spotless criminal history and required security clearances.

What’s in it for You?

Enjoy comprehensive health benefits and competitive retirement plans through SERS; no significant out-of-pocket costs for you or your dependents. Additional perks include dental, vision, tuition aid, and more.

FLSA Status: Hourly

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.