What are the responsibilities and job description for the Box Office Clerk position at Pabst Theater?
Overview
PTG Live Events, LLC, more commonly known as The Pabst Theater Group, is a multi-faceted
entertainment organization that hosts over 600 live events annually across six venues in
downtown Milwaukee: Pabst Theater, Riverside Theater, Miller High Life Theatre, Turner Hall
Ballroom, The Vivarium and The Fitzgerald. The Pabst Theater Group is dedicated to providing top-notch hospitality to world-class artists and patrons alike.
Responsibilities:
- Sell tickets, process ticket exchanges or refunds in person at the box office window or by phone.
- Answer customer service inquiries whether in person at the box office window, over the phone or via email.
- Process/package tickets to be shipped or held for will call.
- Update, organize and clean Marquee tiles.
- Cash handling and daily deposit reconciliation.
- Complete special projects as needed.
Qualifications:
- High school degree or GED required.
- One year of customer service, ticket sales, or clerical related work.
- Cash handling experience preferred.
- Proficiency in MS Word and Excel, Google suite and other related computer skills required.
- Strong organizational skills, time management skills and attention to detail required.
- Ability to prioritize and manage multiple tasks/projects.
- Ability to work independently with minimal supervision, be self-directed and demonstrate initiative.
- Strong sense of team and ability to work collaboratively with others.
- Willingness to work a flexible schedule including nights and weekends must be able to work flexible hours including evenings, weekends and occasional holidays.
Job Location: Any of our six metro Milwaukee locations.
Schedule: Variable. The position will primarily require evening and weekend availability, with limited day shift hours.
This is a union-represented position in collective bargaining.
