Courier - Multiple Shifts

Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace ensures our air, water, soil, and more are safe.
Job Description
This is a Courier position located in East Longmeadow, MA, Monday - Friday, with multiple shifts options available.

Shift Options:

• Monday - Friday, 9:00 AM - 6:00 PM
• Monday - Friday evenings, up to 24 hours per week.
• Monday - Friday, on-call, up to 16 hours per week

SUMMARY:
Responsible for picking up, transporting, and delivering samples and related items and completing appropriate forms and documentation.

ESSENTIAL FUNCTIONS:

• Picks up, transports and delivers samples, documents, materials and other items as needed.
• Reviews, completes and processes documents, databases, and related materials and information for sample pick up, transport and delivery.
• Prepares vehicle or truck for daily operations, including documents, safety, and related areas.
• Provides basic support in the application and assistance to staff and management regarding the transport of samples.
• Provides basic support researching issues and developing recommendations to resolve employee, management and related customer issues.
• Assists with ensuring compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS:
Education and Experience:
High school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training and experience.

Required Certificates, Licenses, and Registrations:
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• Valid Driver's License.

Required Knowledge and Skills
Required Knowledge:

• Sample pick up, transport and delivery principles, practices and techniques.
• Understanding of the daily administration of sample deliveries.
• Customer service principles and practices.
• Safe driving principles and practices.
• Ability to learn applicable organizational policies and procedures.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
• Correct business English, including spelling, grammar and punctuation.

Required Skills:

• Safely operating a motor vehicle.
• Providing customer service.
• Operating in both a team and individual contributor environment.
• Applying and explaining organizational policies and procedures.
• Maintaining databases, forms, documents and related information.
• Using initiative and judgment within established department policies and procedures.
• Using tact, discretion, and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to groups and peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

PHYSICAL/MENTAL REQUIREMENTS:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to safely operate a motor vehicle and exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

WORKING ENVIRONMENT:
Work is performed on the road and in an office setting. Work is subject to travel, weather conditions, exposure to blood or bodily fluids, chemicals, fumes, gasses, noxious odors and related items in a samples setting.

Benefits:
Pace offers a traditional and ROTH 401k with a company match.

Equal Opportunity Employer
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.