What are the responsibilities and job description for the Senior Quality Assurance Specialist position at Pace® Analytical Services?
About Us
Pace Analytical Services is committed to advancing the science of businesses, industries, consulting firms, government agencies, and others. With a national laboratory network backing our local-level services, we ensure the air, water, soil, and more are safe.
Job Description
We are seeking a detail-oriented and organized individual to join our Quality Assurance team as a Senior Quality Assurance Specialist. This role involves implementing, administering, and overseeing quality policies and procedures for the Building Sciences - West laboratories.
Key Responsibilities:
- Implement and manage the quality system for the Building Sciences - West laboratories.
- Collaborate with laboratory management to implement and manage quality processes, results, audits, and improvement programs.
- Contribute to the achievement of team or work unit goals, objectives, and activities.
- Provide observations and recommendations to leadership for enhancing the organization's quality policies, procedures, and practices.
- Manage expectations of leaders, managers, staff, and operations, and facilitate communication on customer needs and business requirements.
- Train staff and management on quality policies, systems, and procedures.
- Compile, analyze, and monitor performance metrics and internal quality control and provide reports to Corporate Quality.
- Perform internal audits, coordinate participation in external accreditation programs and proficiency test programs, and report results.
- Oversee the Corrective and Preventive Actions (CAPA) and the document management system.
- Effectively resolve escalated, technical, or sensitive quality issues by collaborating with internal teams or external agencies as necessary, ensuring successful resolutions.
Qualifications:
- Bachelor's degree in chemistry, biology, or a closely related field; AND three (3) years of experience in quality; OR an equivalent combination of education, training, and experience.
- Possesses a comprehensive understanding of quality systems, operational areas, and the development and implementation of quality programs, policies, and procedures.
- Understands the principles and practices of developing teams, motivating employees, and managing in a team environment.
- Proficient in preparing clear and concise reports, correspondence, and other written materials, with a strong command of business English, including spelling, grammar, and punctuation.
- Skilled in exercising initiative and independent judgment within established organizational and departmental guidelines.
Benefits:
- 80 hours of paid vacation per year
- 7 paid holidays per year
- 2 floating holidays per year (prorated based on start date)
- 40 hours paid sick time per year
- Paid bereavement leave (days based on relation to the employee)
- 8 hours paid volunteer time per year
- Parental leave
- Medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401(k), and ROTH 401(k) with a company match
- HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance
