What are the responsibilities and job description for the Sales Account Executive position at Pace® Labs?
Summary
Responsible for promoting and selling Pace Analytical services within an assigned territory, leveraging relationships and ensuring customer retention.
Essential Functions
Education and Experience:
Bachelor's degree in business, chemistry, geology, environmental science, or a closely related field; AND two (2) years of sales experience.
Required Certificates, Licenses, And Registrations
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
Required Knowledge and Skills
Responsible for promoting and selling Pace Analytical services within an assigned territory, leveraging relationships and ensuring customer retention.
Essential Functions
- Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory.
- Visits customer establishments to evaluate needs or to promote services as needed.
- Maintains customer records using automated systems.
- Negotiates prices or terms of sales or service agreements; quotes prices, credit terms or other bid specifications.
- Contacts new or existing customer to discuss how specific products/services can meet their needs
- Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements.
- Assists with receiving customer feedback and coordinating resources and responses as required.
- Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
- Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
Education and Experience:
Bachelor's degree in business, chemistry, geology, environmental science, or a closely related field; AND two (2) years of sales experience.
Required Certificates, Licenses, And Registrations
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
- Valid Driver's License
Required Knowledge and Skills
- Principles, practices and techniques of sales effectiveness.
- Various understanding of sales programs, policies and procedures.
- Methods to resolve sales and customer problems, questions and concerns.
- Various understanding of applicable sales laws, codes and regulations.
- Understanding of various testing tools, equipment, and processing.
- Computer applications and systems related to work.
- Principles and practices to serving as an effective project team member.
- Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
- Correct business English, including spelling, grammar and punctuation.
- Performing sales duties in a variety of assigned areas.
- Serving as a team member and the development and management of projects.
- Operating in both a team and individual contributor environment.
- Interpreting, applying and explaining applicable laws, codes and regulations.
- Preparing account reports, correspondence and other written materials.
- Using initiative and independent judgment within established department guidelines.
- Using tact, discretion and prudence in working with those contacted in the course of the work.
- Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
- Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
