Shipping Technician

Summary

Responsible for the packing, packaging, and labeling sample kits/packages in a timely manner to meet customer needs and pack/shipping guidelines.

Essential Functions

• Pulls orders from the system and prioritizes based on project requirements/deadlines.
• Assembles kits according to guidelines and instructions.
• Maintains, orders, and stocks supplies to meet business requirements.
• Cleans sample coolers and prepares for future shipment.
• Keeps shipping area clean and organized.
• Reviews, completes and processes various standard types of logs, documents, databases, and related materials and information.
• Provides fundamental support in the application and assistance to staff and management regarding shipping policies, programs and practices.
• Assists with ensuring compliance with applicable laws, rules and regulations pertaining to work performed; receives guidance and direction or escalates when required.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
  
  

Qualifications

Education and Experience:

High school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training and experience. One year of experience in a lab or office setting is preferred.

Required Knowledge

Required Knowledge and Skills

• Fundamental principles, practices and techniques of shipping.
• Fundamental methods to resolve administrative or technical problems, questions and concerns.
• Ability to learn standard applicable organizational policies and procedures on shipping equipment.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
• Correct business English, including spelling, grammar and punctuation.
  
  

Required Skills

• Performing fundamental shipping administration duties.
• Providing standard support within varied shipping functions.
• Serving as a team member working with customers and projects.
• Operating in a both a team and individual contributor environment.
• Interpreting, applying and explaining organizational policies and procedures.
• Maintaining databases, forms, documents and related informati0n.
• Using initiative and judgment within established department policies and procedures.
• Using tact, discretion and prudence in working with those contacted in the course of the work.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.