What are the responsibilities and job description for the Warehouse Specialist position at Pace Runners Inc?
Ready to move your career forward? Pace is hiring a Warehouse Specialist in Mobile, AL.
Do you enjoy working on a team and communicating, but can stay focused on the job at hand? Are you detail-oriented in the execution of your work and see all tasks through to completion? Do you act quickly when making important decisions? This position requires someone who can be proactive as well as assertive, and who thrives in a structured environment involving specialized processes. If this sounds like you, please apply now!
Key Responsibilities:
- Serve as the first point of contact for driver, operations, customer or safety issues.
- Identify appropriate resolution paths for multiple issues with an ability to identify appropriate stakeholders.
- Respond to telephone calls, emails and other communications while working to resolve issues and/or directing communications to the appropriate department for resolution or escalation.
- Compile information and issue daily reports reflective of customer-specific requirements.
- Support Sales and Operations in any way necessary to provide the ideal customer experience while always promoting the Company’s Core Values.
- Efficiently and diplomatically communicate and distribute information to various personnel within the Company.
- Utilize software and telephone communications to dispatch drivers from multiple locations throughout the United States.
- Engage in other projects and tasks as assigned.
- Perform other duties assigned by superiors.
Why work for Pace?
- Competitive pay.
- Comprehensive health benefits coverage on the first of the month following 60 days of full-time employment including Teladoc services.
- Group 401K with company matching component.
- Generous paid time off, paid holidays, company paid training, and paternity/maternity leave.
- Opportunities for growth and development for all the stages of your career
- Health and Safety is our #1 priority, and we live it 365 days.
- Referral Program bonus when you refer someone who comes to work for Pace.
- Recognition Program for Safety, Culture, and Employee Milestones.
What does it take to work for Pace?
- High school diploma or equivalent required with college degree or attendance preferred.
- 1 year or more of dispatch and/or customer service experience is required.
- Experience working in the transportation industry is preferred.
- Knowledge of and demonstrated proficiency with Microsoft Office Suite and other computer programs.
- Must possess excellent and accurate organizational skills to ensure all work is completed in a timely fashion.
- Outstanding communication skills to clearly articulate at all levels is critical.
If you are interested in joining the Pace Team, apply now!
Physical Requirements:
- Tasks may involve occasional stooping, kneeling, bending; and reaching overhead; as well as the ability to occasionally lift, carry, push, and pull objects/materials weighing up to 50 lbs. and occasionally greater than 50lbs.
- Tasks may involve extended periods of standing.
- Tasks may involve extended periods of time at a keyboard or workstation.
- Some tasks may require the ability to perceive and discern sounds and visual cues or signals.
- Ability to communicate orally.
- Able to work around moving machinery.
- Warehouse environment, exposure to dust, loud noise and outdoor temperatures.
Pace Runners, Inc. is an Equal Opportunity Employer.
About Pace Runners, Inc.
Pace is a Values driven company filled with opportunities. Not just on the road, but in every aspect of our business. We encourage innovation, embrace creativity, and recognize success.
Pace Runners, Inc. is a privately held company. With operations in the Southeast Region, Midwest Region, and Texas. Pace Runners provides cross-docking, warehousing, same day delivery, and customized logistics services to leading companies. Pace Runners provides dependable and versatile ground transportation logistics solutions built to order. Visit www.pace-usa.com to learn more.
At Pace, our mission is to serve and improve lives through logistics. We believe our values and culture drive this mission forward. We make it our purpose to serve relentlessly. This extends to our teammates, our partners, and in the communities where we work. Pace’s Safety Recognition Program rewards team members for putting safety first. Our Culture Warrior Program recognizes team members who live and breathe our core values.
Pace is a stable, growing company with over 25 years in business and still growing. Come and join our growing team!