What are the responsibilities and job description for the Diesel Parts Counter Sales position at Pace Transportation Services?
About Pace:
Pace Transportation Services is a division of Hinton Transportation Investments, Inc. (HTI) and is a full line Semi Trailer Dealer that focuses on Sales, Service, Parts, Leasing and Graphics for the heavy-duty vehicle aftermarket. Pace is actively seeking hard-working and growth-oriented individuals that are excited to advance their careers. HTI is a family-owned business with values centered around humility, consistency, and passion. With continuous growth and expansion nationwide, the company is eager to add new, talented individuals to the team!
Job Description:
The Diesel Parts Counter Sales position in Indianapolis is responsible for providing our retail and installer customers with a high level of service. They also support management in the accomplishment of all assigned tasks, including maintaining inventory control, store appearance, and customer relations.
Essential Job Functions:
- Sell goods and services to accounts and prospects to support the overall goal of sustained growth.
- Conduct frequent inbound and outbound phone calls.
- Develop over the phone, computer-based, and in-person customer service relationships.
- Continually grow technical, product, and application knowledge of parts essential to the heavy-duty vehicle aftermarket.
- Use of catalogs and parts manuals to identify and sell heavy duty trailer and truck parts.
- Suggest sale of related parts when identical replacements are not available.
- Keep current on new products and product updates and answer customer questions about products, prices, availability, and product features.
- Effectively communicate features, benefits, and warranty policy information to customers.
- Operate the point-of-sale system Karmak to search for parts and customer accounts.
- Other tasks as assigned.
Qualifications:
Required:
- 1 year in diesel/heavy-duty parts sales, automotive parts, or related field (or equivalent technical training).
- Proficiency with Karmak or similar heavy-duty parts lookup systems.
- Strong customer service and problem-solving skills.
- Basic computer skills (email, POS systems) and math (calculating discounts, measurements).
Preferred:
- ASE or other diesel/parts certifications.
- Experience with fleet accounts or commercial customers.
- Knowledge of diesel engine systems (e.g., aftertreatment, turbochargers).
Physical Requirements:
- Ability to lift up to 25lbs frequently.
- Ability to lift up to 50lbs occasionally.
- Ability to lift up to 75lbs infrequently.
Benefits:
- Affordable Medical, Dental, and Vision Insurance
- 401(k) Company Match!
- Life Insurance/Accidental Death/Long-Term Disability – Company Paid
- Supplemental Life Insurance
- PTO After 30 Days
- Paid Holidays After 30 days
- Parental Leave after 6 Months of Hire
- Employee Assistance Program (EAP)
***Employees are eligible for benefits the 1st of the month following 60 days***
Why Work for HTI?
Pace Transportation Services is a division of Hinton Transportation Investments, Inc. (HTI). HTI is an industry leader in the heavy-duty truck and trailer parts sales. The organization has over 30 locations nationwide and globally. HTI prides itself on internal upward mobility - we are not afraid to promote from within!
Hinton Transportation Investments is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, creed, color, sex, gender, sexual orientation, age, national origin, religion, disability, veteran or military discharge status, marital status, ancestry, or any other legally protected category.
