What are the responsibilities and job description for the University Retention Director position at Pace University?
Reporting to the Provost and Executive Vice President for Academic Affairs, the University Retention Director will coordinate the University’s efforts to develop, direct and assess student success programs, initiatives, and services designed to increase the persistence, academic goal completion, and graduation rates of students. The position requires excellent project management and problem-solving skills, along with research and analysis of issues affecting students to improve time-to-degree.
Working with University leadership, the director liaises with student support divisions, including Student Affairs, Registrar, Financial Aid, Admissions, Advisors, Deans, and Faculty, in implementing a comprehensive plan to retain students from initial enrollment to graduation. The individual serves as the central hub, and coordinates efforts in concert with academic and other student-service departments, creating cyclical-based reports to ensure student success and retention for students impacted by environmental, social support, college readiness, and other factors. The University Retention Director will work closely with the Office of Planning Assessment and Institutional Research (OPAIR) to identify and create reports that will inform the plan and measure the impact of its tactics, in alignment with the University’s Strategic Plan. Via a retention dashboard, this position will use collaboration, data and information resources, and student information systems to monitor retention activities and metrics for supporting the University in the achievement of retention targets.
The person in this position will assist with other assigned retention initiatives.
Position Duties
- Conducts an initial audit of current practices and a benchmark comparison.
- Coordinate retention programs and services with Academic Affairs and other University departments, including data collection, analysis and reporting outcomes and manages retention dashboard.
- Ensure student success and retention for first-generation, transfer, and international students.
- Ensure consistently and mutually reinforcing retention activities across programs, departments, and divisions.
- In partnership with the Office of Planning, Assessment, and Institutional Research (OPAIR), review and analyze data that proactively identify potential impediments to student persistence and retention.
- Meet regularly with the Provost to provide progress reports on retention and assess retention and graduation patterns (using qualitative and quantitative data), including providing an annual report University-wide reporting and presentation.
- In collaboration with the University Director of Assessment, creates a comprehensive assessment plan that correlates retention initiatives across divisions.
- Utilizing data and insights to inform operational and strategic decision making, including scalability and structure.
- Assist in the development and implementation of engagement and retention strategies for online and face-to-face students.
- Serves on committees as appropriate.
- Serve as liaison between colleges/schools and relevant divisions.
- Identify procedures and practices to promote the success of students.
- Perform other such duties as may be required from time to time to support the overall mission of the University.
- Performs other such duties as may be assigned from time to time.
Position Qualifications
- BA/BS degree required, Master’s with an emphasis in Social Sciences, Organizational Leadership, Higher Education Administration or related field preferred.
- Documented proficiency in statistics and research.
- At least 3-5 years in higher education with a preferred focus on student success initiatives for diverse populations.
- Understanding and awareness of diversity and inclusion issues and best practices and experience working with diverse populations.
- Working knowledge of statistical applications and analysis.
- Working knowledge of student system database.
- Ability to develop student information reports and analyses using software tools such as Advise, Pyramid Analytics, OnTrack/Starfish, etc.
- Must have the ability to work in a fast-paced environment and possess excellent organizational skills.
- Advanced written and oral communication skills.
- An understanding of shared governance and the ability to communicate effectively with administrators, faculty, staff and students.
- Ability to use independent judgment and show attention to detail.
- Strong commitment to quality in a service and a student-centered environment.
Work Hours
Monday through Friday, 9 AM to 5 PM
Salary Range
$85-$100K
Posting Detail Information
Posting Number
S01783P
Job Open Date
04/04/2023
Job Close Date
07/01/2023
Open Until Filled
No
Special Instructions to Applicant
About the Institution
Ranked in the top 9% of private US colleges that provide the best return on tuition investment, Pace University transforms the lives of its diverse students—academically, professionally, and socioeconomically. Currently, the University enrolls more than 13,000 students in more than 150 bachelor’s, master’s, and doctoral programs. Pace University is at the forefront of creating opportunity. Through the convergence of strong academics, experiential learning, and dedicated advising, Pace University empowers its students and positively impacts its communities.
AA/EEO Statement
Pace University is committed to achieving full equal opportunity in all aspects of University life. Pursuant to this commitment, the University does not discriminate on the basis of actual or perceived sex, gender or gender identity; race; color; national origin; religion; creed; age; disability; citizenship; marital or domestic partnership status; sexual orientation or affectional status; genetic predisposition or carrier status; military or veteran status; status as a victim of domestic violence, sex offenses or stalking; or any other characteristic protected by law federal, state or local law, rule or regulation.
Annual Security Report Notice
Pace is committed to ensuring the safety and security of the students, faculty, staff and visitors to the University. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University’s Safety and Security department publishes an Annual Security and Fire Safety Report, which can be accessed here. The report contains information on security policies as well as crime and fire statistics for the University.
Benefits Offered
http://www.pace.edu/human-resources/compensation-benefits/prospective-full-time-employee
Salary : $85 - $100,000
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