What are the responsibilities and job description for the Cardiac Device Specialist position at PaceMate®?
PaceMate™Cardiac Device Specialist (full-time)
Primary Location: Contiguous United States (remote)
About the Company - PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE ® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat®
Position Description: A PaceMate™ Cardiac Device Specialist remotely monitors patients with cardiac implantable electronic devices (CIEDs) utilizing PaceMate™’s proprietary software. A Cardiac Device Specialist utilizes knowledge of cardiac electrophysiology and biomedical engineering concepts to assess the technical function of the patient’s CIED, analyze and interpret device and patient diagnostics, and perform accurate clinical documentation as determined by PaceMate™’s best practice standards.
PaceMate offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.
About the Role - The PaceMate® Cardiac Device Specialist position remotely monitors patients with cardiac implantable electronic devices (CIEDs) utilizing PaceMate®’s proprietary software.
Responsibilities
- Integrate a knowledge base from physiology, pathophysiology, and cardiac device function to perform competent evaluations, diagnostic review, and overall analysis through remote monitoring.
- Recognize abnormal functions of pacemakers, defibrillators, ILRs and CRT devices and recommend strategies to address and correct issues.
- Communicate with PaceMate® clinical team and providers regarding CIED function and diagnostic data through accurate, professional, and standardized documentation.
- Complete scheduling protocols for remote monitoring per best practice and PaceMate® guidelines.
- Maintain confidentiality of sensitive information and follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocol.
- Support and contribute to PaceMate®’s patient-centered care philosophy: Every teammate is a caregiver whose role is to meet the needs of the patient.
Qualifications
- Bachelor's or Associate degree required
- Experience in related field—nursing, medicine, electronics or engineering required.
- Successful completion of a cardiac device rhythm management course or equivalent experience required.
- Minimum two years of recent cardiac device management experience
- Experience with interrogating and interpreting device diagnostics for all 4 major manufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik) preferred.
- Cardiac rhythm management industry training and experience preferred.
- Additional preferred certifications—Certified Cardiographic Technician (CCT), Registered Cardiac Electrophysiology Specialist (RCES), International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS)
- Demonstrated proficiency with collaboration applications and software (Microsoft Office Suite, Teams, Slack)
- Must have stable, reliable internet access.
Equal Opportunity Statement - Include a statement on commitment to diversity and inclusivity.
